Shift Lead - Central Harlem
Quick summary
- Work type
- On-site
- Location
- Philadelphia, PA
- Posted
- 1 day ago
- Nearby
- 95 roles within 25 mi
Market check
Salary context
How this pay compares to similar roles
Similar $177k
$127k
most similar roles pay here
$223k
This listing doesn't post a salary. Most similar roles pay $142,522–$211,200.
Based on 238 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
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At a glance
TL;DR · Shift Lead - Central Harlem
Shift Lead position at DoorDash in Philadelphia, PA, for a candidate-facing role within the Central Harlem team. As Shift Lead, you will oversee daily operations, manage a dynamic team of delivery partners, and ensure exceptional customer service during your shift. You will coordinate schedules, address issues promptly, and foster a positive work environment. The ideal candidate should have strong communication skills, experience in leadership roles, and be adept at problem-solving under pressure. Familiarity with CRM systems and mobile apps is beneficial. This role involves working closely with the local community to enhance DoorDash’s presence and reputation in Central Harlem, addressing unique challenges such as high traffic and diverse customer needs.
Skills
What you'll do
- Manage daily operations and ensure smooth shift execution.
- Supervise staff to maintain high service standards and efficiency.
- Address customer concerns and resolve issues promptly on the floor.
- Monitor inventory levels and place orders as necessary during shifts.
- Ensure compliance with company policies and health regulations at all times.
What we're looking for
- 2 years of leadership experience in a customer service or retail environment.
- Proven ability to manage and motivate teams effectively.
- Strong communication skills, both verbal and written.
- Experience in conflict resolution and problem-solving.
- Proficient in Microsoft Office applications (Word, Excel).
- Previous shift management experience preferred.
- Knowledge of inventory control and stock management systems.
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