Shift Lead - Central Harlem
Quick summary
- Work type
- On-site
- Location
- Central Harlem, NY
- Posted
- 1 day ago
- Nearby
- 99+ roles within 25 mi
Market check
Salary context
How this pay compares to similar roles
Similar $177k
$127k
most similar roles pay here
$223k
This listing doesn't post a salary. Most similar roles pay $142,522–$211,200.
Based on 238 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
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At a glance
TL;DR · Shift Lead - Central Harlem
Shift Lead at DoorDash in Central Harlem, this role involves leading a team of delivery partners and ensuring smooth operations during shifts. As part of the local management team, you will handle day-to-day logistics, manage schedules, resolve issues, and enhance customer and partner experiences. The ideal candidate should have strong communication skills, experience in retail or hospitality management, and be comfortable using technology to track performance and optimize workflows. Familiarity with CRM systems and data analysis tools is beneficial for addressing operational challenges and scaling solutions effectively within a high-growth environment.
Skills
What you'll do
- Manage daily operations and ensure smooth workflow during assigned shifts.
- Oversee a team of employees, providing guidance and resolving issues promptly.
- Monitor inventory levels and place orders to maintain stock adequacy.
- Ensure compliance with company policies and local regulations at all times.
- Handle customer complaints and provide excellent service recovery solutions.
What we're looking for
- 2 years of leadership experience in a customer service or retail environment.
- Proven ability to manage and motivate teams of at least 5 employees.
- Strong problem-solving skills with the ability to handle complex issues independently.
- Excellent communication and interpersonal skills for effective team management.
- Experience in scheduling, training, and performance evaluation of staff members.
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