Shift Lead - Cherry Hill

DoorDash, Inc

Quick summary

Work type
On-site
Location
Cherry Hill, NJ
Posted
1 day ago

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Salary context

How this pay compares to similar roles

Similar $187k
$133k most similar roles pay here $234k

This listing doesn't post a salary. Most similar roles pay $161,312–$212,000.

Based on 238 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 238 open roles on FindRole.

Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.

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At a glance

TL;DR · Shift Lead - Cherry Hill

As a Shift Lead at DoorDash in Cherry Hill, NJ, you will lead and manage a team of delivery partners, ensuring smooth operations during your shift. This role involves coordinating with local managers to address operational challenges, enhancing the customer experience, and fostering a positive work environment for delivery drivers. You will leverage tools like communication platforms and scheduling software to optimize daily tasks and resolve issues promptly. Ideal candidates should have strong leadership skills, excellent communication abilities, and a deep understanding of customer service principles. Experience in logistics or operations management is preferred, as well as familiarity with mobile apps and data analytics tools. This position plays a crucial role in supporting DoorDash's rapid growth by ensuring high-quality delivery services at scale.

What you'll do

  • Manage daily operations and ensure smooth shift execution.
  • Supervise staff to maintain high service standards and efficiency.
  • Address customer inquiries and resolve issues promptly and professionally.
  • Monitor inventory levels and place orders as necessary.
  • Ensure compliance with health, safety, and security regulations.

What we're looking for

  • 2 years of leadership experience in a customer service or retail environment.
  • Proven ability to manage and motivate teams of at least 10 employees.
  • Strong problem-solving skills with the ability to handle complex issues efficiently.
  • Excellent communication and interpersonal skills for effective team management.
  • Experience in scheduling, training, and performance evaluation of staff members.
  • Knowledge of inventory management systems and cash handling procedures required.
  • Must be available to work flexible shifts including weekends and holidays.

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