Shift Lead - Newark
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Salary context
How this pay compares to similar roles
This listing doesn't post a salary. Most similar roles pay $142,300–$198,775.
Based on 239 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
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At a glance
TL;DR
Shift Lead at DoorDash in Newark, seeking a seasoned professional to lead and manage daily operations of the delivery center. This role involves overseeing a team of Dashers, ensuring efficient order fulfillment, and maintaining high service standards. Day-to-day responsibilities include scheduling staff, monitoring performance metrics, addressing customer inquiries, and resolving operational issues promptly. Ideal candidates should possess strong leadership skills, experience in logistics or retail management, and proficiency with technology tools such as POS systems and communication platforms. The position requires a deep understanding of the delivery industry and the ability to handle high-volume operations efficiently.
What you'll do
- Manage daily operations and ensure smooth shift execution.
- Supervise staff to maintain high service standards and efficiency.
- Address customer inquiries and resolve issues promptly and professionally.
- Monitor inventory levels and place orders as necessary.
- Ensure compliance with health, safety, and security regulations.
What we're looking for
- 2 years of leadership experience in a customer service or retail environment.
- Proven ability to manage and motivate teams of at least 5 employees.
- Strong problem-solving skills with the ability to handle complex issues independently.
- Excellent communication skills, both verbal and written.
- Experience in scheduling and workforce management systems.
- Knowledge of safety regulations and compliance requirements.
- High school diploma or equivalent required; college degree preferred.
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