Shift Lead - Cleveland
Quick summary
- Work type
- On-site
- Location
- Cleveland, OH
- Posted
- 1 day ago
- Nearby
- 34 roles within 25 mi
Market check
Salary context
How this pay compares to similar roles
Similar $184k
$132k
most similar roles pay here
$232k
This listing doesn't post a salary. Most similar roles pay $152,762–$216,125.
Based on 238 similar postings.
Employer
About DoorDash, Inc
DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.
DoorDash, Inc currently has 238 open roles on FindRole.
Listed pay typically runs $131,600–$193,500 across 156 roles with salary data.
Most-posted roles
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- Kitchen Manager, DashMart 4
- Shift Lead 4
- DashMart Variable Schedule Team Member 2
- Service Technician, Service Operations, Labs 2
At a glance
TL;DR · Shift Lead - Cleveland
Shift Lead at DoorDash in Cleveland, this role involves leading a team of delivery partners to ensure smooth operations during shifts. As part of the local operations team, you will manage daily schedules, address partner issues, and enhance the overall customer experience. Key responsibilities include training new hires, monitoring performance metrics, and fostering a positive work environment. Ideal candidates should have strong communication skills, be adept at problem-solving, and possess experience in leadership or customer service roles. Familiarity with CRM tools and data analysis is beneficial. This position plays a crucial role in scaling DoorDash's operations by ensuring high standards of delivery efficiency and partner satisfaction in the Cleveland market.
What you'll do
- Manage daily operations and ensure smooth shift execution.
- Supervise staff to maintain high service standards and efficiency.
- Address customer inquiries and resolve issues promptly and professionally.
- Monitor inventory levels and place orders as necessary for restocking.
- Ensure compliance with health, safety, and security regulations.
What we're looking for
- At least 1 year of leadership or supervisory experience in a fast-paced environment.
- Strong communication and interpersonal skills to manage teams effectively.
- Experience in customer service or retail operations preferred.
- Ability to handle multiple tasks and prioritize responsibilities efficiently.
- Proficient in Microsoft Office applications, particularly Excel and Word.
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