ServiceNow Enterprise Integration Delivery Lead

AbbVie

Confirmed live today High trust

Quick summary

Work type
On-site
Location
North Chicago, IL
Salary
$124,500–$236,500 / yr
Posted
2 days ago
Freshness
Confirmed live today
Closes
Oct 28, 2126

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $169k
This role $180k
$111k $250k
below market most similar roles pay here above market

This role pays more than 64% of similar roles. Most pay $140,000–$197,850 — the blue band above. At the midpoint, this role pays about $180k versus about $169k for comparable roles.

Based on 240 similar postings.

Employer

About AbbVie

AbbVie is a global biopharmaceutical company focused on discovering and delivering innovative medicines and solutions in immunology, oncology, neuroscience, and eye care. Its products include Humira, Skyrizi, and Rinvoq.

AbbVie currently has 136 open roles on FindRole.

Listed pay typically runs $109,500–$208,500 across 131 roles with salary data.

Most-posted roles

View all roles at AbbVie

At a glance

TL;DR · ServiceNow Enterprise Integration Delivery Lead

The ServiceNow Enterprise Integration Delivery Lead directs and manages the operational activities of an Application Development section, leading the ServiceNow enterprise integration POD. This role involves managing all phases of systems development and implementation, ensuring integration standards, reusable patterns, and platform health. The lead oversees delivery execution, including intake, sprint readiness, and capacity planning, while driving the migration of legacy integrations to an enterprise API platform. Key responsibilities include governing API design, authentication methods like OAuth and mTLS, and MID Server configurations. The position requires expertise in ServiceNow IntegrationHub, REST/SOAP APIs, middleware, and DevOps controls. The role solves technical problems related to integration scalability, security, and technical debt while managing a team of application technology contributors to ensure predictable, high-quality delivery across the enterprise.

What you'll do

  • Direct and manage the operational and administrative activities of the ServiceNow Application Development section.
  • Lead the ServiceNow enterprise integration POD to ensure compliance with integration standards, reusable patterns, and platform health.
  • Own delivery execution including intake, sprint readiness, estimation, delivery commitments, and team capacity.
  • Define and govern enterprise integration standards for API design, authentication, security, and error handling.
  • Drive the rationalization and migration of legacy integrations to the enterprise API platform.
  • Oversee ServiceNow release planning, upgrades, patching, and instance health while managing technical debt and risk.
  • Monitor delivery performance using metrics such as velocity, burn-down, capacity, and integration-health.
  • Manage department budgets, project expenditures, and people leadership activities including hiring, coaching, and performance evaluations.

What we're looking for

  • Bachelor's Degree in Software Engineering, Business, Information systems, or related discipline with 8 years of experience.
  • Master's Degree with 7 years of experience.
  • PhD with 3 years of experience.
  • 1+ years of supervisory experience and demonstrated application or platform delivery leadership.
  • Ability to manage ServiceNow instance strategy, integration architecture standards, upgrade cycles, deployment methods, and platform health.
  • Experience managing 1–2 leads and 5–10 employees or contractors at varying levels of Application Technology.
  • Working knowledge of Agile delivery, release management, DevOps, estimation, capacity planning, and quality metrics (preferred).
  • ServiceNow integration delivery experience with IntegrationHub, REST/SOAP APIs, MID Server, middleware, or enterprise API platforms (preferred).

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