ServiceNow Architect

Abbott

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Abbott Park, IL
Salary
$113,300–$226,700 / yr
Posted
95 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $186k
This role $170k
$100k most similar roles pay here $240k

This role pays less than 61% of similar roles. Most pay $152,631–$220,000 — the shaded band above. At the midpoint, this role pays about $170k versus about $186k for comparable roles.

Based on 240 similar postings.

Employer

About Abbott

Abbott Laboratories is a global healthcare company that manufactures and markets a broad and diversified line of health care products including diagnostics, medical devices, nutritionals, and branded generic pharmaceuticals. Industry: Healthcare & Medical Devices

Abbott currently has 90 open roles on FindRole.

Listed pay typically runs $99,300–$198,700 across 89 roles with salary data.

Most-posted roles

View all roles at Abbott

At a glance

TL;DR · ServiceNow Architect

As a ServiceNow Architect, you will provide technical leadership and strategic guidance for the organization's ServiceNow ecosystem. You will be responsible for aligning platform capabilities with business priorities while driving governance, innovation, and best practices across the enterprise. Your daily work involves creating architectural views, conducting impact analyses for new requirements, leading the Platform Support Team, and overseeing service portfolio management. You will develop technical solutions, lead technology evaluations, and conduct proofs of concept to ensure robust system integration. The role requires expertise in ServiceNow architecture, platform security, and ITSM modules including incident, problem, change, CMDB, discovery, and asset management. Key technical skills include knowledge of data modeling, database schemas, CSDM, middleware, and integrating third-party tools via web services, SOAP, email, and MID servers to solve complex IT service management challenges.

What you'll do

  • Create and maintain a comprehensive view of the current ServiceNow architecture.
  • Align platform capabilities with business strategy and the established ServiceNow roadmap.
  • Lead the Platform Support Team in adopting technical best practices, policies, and procedures.
  • Conduct architectural analysis to assess the impacts of new requirements.
  • Develop detailed technical solutions and documentation in collaboration with development teams.
  • Lead technology evaluations, proofs of concept, and solution validations.
  • Oversee platform operations, service portfolio management, and demand management activities.
  • Stay current on ServiceNow advancements and relevant integrated technologies.

What we're looking for

  • Bachelor’s degree in Business, Computer Science, or a related discipline.
  • 8+ years of experience in information technology.
  • 4+ years of experience in IT Service Management (ITSM) and ITIL frameworks.
  • Expertise in ServiceNow architecture, platform security, and governance.
  • Hands-on experience with ServiceNow ITSM modules including incident, problem, change, CMDB, discovery, and asset management.
  • Experience with ServiceNow system administration and application development.
  • Knowledge of ServiceNow data modeling, database schemas, and CSDM.
  • Experience integrating ServiceNow with third-party tools such as web services, SOAP, email, and MID servers.

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