Lead Architect, ServiceNow

JPMorgan Chase

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
San Francisco, CA
Posted
15 days ago
Freshness
Confirmed live 2 days ago

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Salary context

How this pay compares to similar roles

Similar $193k
$130k most similar roles pay here $246k

This listing doesn't post a salary. Most similar roles pay $160,590–$225,575.

Based on 240 similar postings.

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About JPMorgan Chase

JPMorgan Chase & Co. is a global financial services firm and one of the largest banks in the world, offering investment banking, commercial banking, asset management, and consumer financial services.

JPMorgan Chase currently has 1117 open roles on FindRole.

Listed pay typically runs $186,160–$215,000 across 7 roles with salary data.

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At a glance

TL;DR · Lead Architect, ServiceNow

Lead Architect - ServiceNow serves within the Infrastructure Platforms Digital Workflows Product Line to own architecture for a defined area of the ServiceNow platform. The role involves leading solution architecture from discovery through delivery, defining target-state architectures, reference designs, and reusable patterns across workflow, data model, CMDB alignment, identity, and environment strategy. You will partner with product, engineering, and control stakeholders to ensure solutions meet standards for risk, performance, and reliability while mentoring engineers on technical design. Key responsibilities include managing integration strategies using APIs and event-driven patterns, driving architecture governance through ADRs, and championing automation. Required skills include deep ServiceNow knowledge, infrastructure architecture experience, and proficiency in designing for non-functional requirements like scalability and observability. The role also involves integrating enterprise-authorized AI capabilities into cloud-native architectures within a regulated environment.

What you'll do

  • Lead ServiceNow platform and solution architecture from initial discovery through delivery and continuous improvement.
  • Define target-state architectures, reference designs, and reusable patterns for data models, workflows, and identity management.
  • Drive architectural governance by facilitating design reviews and documenting technical decisions and trade-offs.
  • Translate non-functional requirements into implementable designs for performance, scalability, security, and observability.
  • Manage integration strategies between ServiceNow and external systems using APIs, events, and middleware patterns.
  • Identify architectural risks early and develop pragmatic mitigation plans and phased roadmaps.
  • Mentor engineers and architects through design coaching and technical review to improve overall team standards.
  • Integrate enterprise-authorized AI capabilities into architecture discovery and decision-making processes.

What we're looking for

  • Formal training or certification in infrastructure architecture concepts and 5+ years of applied experience.
  • Deep knowledge of ServiceNow architecture, data model design, workflows, security roles, and performance considerations.
  • Proven ability to define target-state architectures, integration patterns, and reference designs across multiple teams.
  • Strong command of modern integration approaches (API-led, event-driven) and distributed system design principles.
  • Experience designing for non-functional requirements including resiliency, scalability, security, observability, and disaster recovery.
  • Ability to evaluate trade-offs regarding risk, operability, cost, and time-to-deliver while managing stakeholders.
  • Experience applying enterprise-authorized AI capabilities in software engineering and architecture workflows with data sensitivity awareness.
  • ServiceNow architect-level certifications (CTA/CMA), AWS experience, and familiarity with CMDB strategy are preferred.

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