Senior ServiceNow Architect

Johnson & Johnson

Confirmed live yesterday High trust
Closes in 7 days Hybrid

Quick summary

Work type
Hybrid
Location
Raritan, NJ
Salary
$102,000–$175,950 / yr
Posted
8 days ago
Freshness
Confirmed live yesterday
Closes
Sep 18, 2026 (soon)

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $198k
This role $139k
$85k most similar roles pay here $258k

This role pays less than 92% of similar roles. Most pay $159,937–$235,750 — the shaded band above. At the midpoint, this role pays about $139k versus about $198k for comparable roles.

Based on 240 similar postings.

Employer

About Johnson & Johnson

Johnson & Johnson is a multinational corporation operating in three main segments: consumer health products, pharmaceuticals, and medical devices, known for brands like Tylenol, Band-Aid, and Janssen. Industry: Pharmaceuticals & Medical Devices

Johnson & Johnson currently has 46 open roles on FindRole.

Listed pay typically runs $117,000–$201,250 across 42 roles with salary data.

Most-posted roles

View all roles at Johnson & Johnson

At a glance

TL;DR · Senior ServiceNow Architect

As a Senior ServiceNow Architect, you will serve as the primary platform architect for a designated process domain, such as HSRD, Source2Pay, or LSD. You will own the design, delivery, and operational readiness of scalable, secure solutions on the enterprise ServiceNow platform. Your daily responsibilities include translating business needs into technical configurations, producing architecture diagrams, and implementing server-side logic using Business Rules and Script Includes. You will ensure code quality, manage ACLs and role strategies, and prioritize upgradeability by minimizing technical debt. The role requires expertise in ServiceNow platform architecture, including experience with Business Rules, Script Includes, and ACLs. You will collaborate with cross-functional stakeholders to align implementations with enterprise roadmaps and GenAI initiatives. This role solves the challenge of maintaining a high-performing, secure, and sustainable platform within a highly governed corporate environment.

What you'll do

  • Own end-to-end platform architecture and configuration decisions to support specific process domains.
  • Translate business requirements into scalable, secure solutions that align with enterprise architectural standards.
  • Develop performant server-side logic using Business Rules and Script Includes while prioritizing code reusability.
  • Design and maintain ACLs and role-based access models to ensure security and audit readiness.
  • Prioritize platform sustainability by refactoring or removing custom logic that conflicts with out-of-box capabilities.
  • Lead upgrade planning, testing, and remediation efforts to identify and mitigate risks from customizations.
  • Provide technical guidance and mentorship to developers on enterprise best practices and standards.
  • Serve as the subject matter expert for ServiceNow during backlog refinement and complex incident resolution.

What we're looking for

  • Minimum 7 years of hands-on ServiceNow platform architecture design and implementation experience on large-scale enterprise platforms.
  • Demonstrable experience designing and implementing Business Rules, Script Includes, and ACLs in a governed environment.
  • Practical experience in at least one ServiceNow process area such as HSRD, Source2Pay, or LSD.
  • Strong technical judgment to balance performance, security, maintainability, and upgrade impact.
  • Excellent verbal and written communication skills to explain design tradeoffs to both technical and business stakeholders.
  • Preferred: Two or more current ServiceNow certifications (e.g., CIS-ITSM, CMDB, ITOM, CAD, or CSA).
  • Preferred: Direct experience planning and executing major ServiceNow upgrades and remediating customization-related issues.

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