ServiceMax Application Support Engineer

Accenture

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Chesterbrook, MSOrlando
Salary
$70,350–$150,400 / yr
Employment
Full-time
Posted
10 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $148k
This role $110k
$58k most similar roles pay here $189k

This role pays less than 89% of similar roles. Most pay $120,000–$175,656 — the shaded band above. At the midpoint, this role pays about $110k versus about $148k for comparable roles.

Based on 240 similar postings.

Employer

About Accenture

Accenture is a leading global professional services company specializing in IT, strategy, consulting, and operations, with a strong focus on digital transformation, cloud computing, and artificial intelligence.

Accenture currently has 221 open roles on FindRole.

Listed pay typically runs $94,400–$266,300 across 175 roles with salary data.

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View all roles at Accenture

At a glance

TL;DR · ServiceMax Application Support Engineer

ServiceMax Application Support Engineer The ServiceMax Application Support Engineer joins a Center of Excellence to support field service operations for a client specializing in medical device manufacturing and technology. In this role, you will configure and maintain ServiceMax solutions, build and manage SFM processes, SFM Wizards, and the ServiceMax Go App. You will perform critical production support by debugging, troubleshooting, and resolving platform issues while managing Code Snippets to support business logic. The position requires hands-on experience with Apex, Triggers, Lightning Web Components (LWC), and MuleSoft Development on the Anypoint Platform. You will collaborate with stakeholders on deployments, testing, and post-release stability to ensure system reliability. Essential skills include strong root cause analysis and the ability to manage high-stakes production incidents while communicating effectively with both technical and business teams to solve complex operational challenges.

What you'll do

  • Configure and maintain ServiceMax solutions to support field service operations.
  • Build and manage SFM processes, SFM Wizards, and the ServiceMax Go App.
  • Develop enhancements and fixes using Apex, Triggers, and Lightning Web Components (LWC).
  • Manage Code Snippets to support specific business logic requirements.
  • Provide production support by debugging and troubleshooting platform issues promptly.
  • Coordinate with stakeholders on deployments, testing, and post-release stability.

What we're looking for

  • Hands-on experience with SFM, SFM Wizards, ServiceMax Go App, and Code Snippets.
  • Strong debugging and troubleshooting skills in Apex, Triggers, LWC, and SFMs.
  • Minimum 5 years of experience in Anypoint Platform MuleSoft Development (Hands-On).
  • Bachelor's degree or equivalent with at least 12 years of work experience.
  • Associate Degree with a minimum of 6 years of work experience.
  • Salesforce Certified Administrator.
  • Salesforce Certified Platform Developer I.
  • ServiceMax Core Certified Administrator (preferred).

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