Service Technician, Service Operations, Labs

DoorDash, Inc

Confirmed live 2 days ago High trust

Quick summary

Work type: On-site
Location: Mesa, AZ
Posted: 77 days ago
Freshness: Confirmed live 2 days ago
Nearby: 99+ roles within 25 mi

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Salary context

How this pay compares to similar roles

Similar $148k

$104k most similar roles pay here $193k

This listing doesn't post a salary. Most similar roles pay $113,000–$183,993.

Based on 240 similar postings.

Employer

About DoorDash, Inc

DoorDash, Inc. is an American company operating online food ordering and food delivery. It trades under the symbol DASH. With a 56% market share, DoorDash is the largest food delivery platform in the United States.

DoorDash, Inc currently has 187 open roles on FindRole.

Listed pay typically runs $144,800–$212,950 across 166 roles with salary data.

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At a glance

TL;DR · Service Technician, Service Operations, Labs

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Service Technician, Service Operations, Labs (AM Shift) is a role within the DoorDash Labs team focused on robotics and automation for last-mile logistics. You will perform diagnostic, maintenance, and repair work to keep a fleet of robots and electric bicycles operating at peak performance. Daily responsibilities include repairing common faults in robotic platforms, modular components, and e-bike drivetrains while following established troubleshooting procedures. You will also manage electrical systems, control units, battery packs, and hardware while documenting all actions in the service management system. The role requires utilizing technical manuals, schematics, and diagnostic flowcharts to guide repairs. Key skills include mechanical repair, communication, and documentation. Preferred tools and experience include JIRA, MaintainX, and prior work with electric or autonomous vehicles, robotics, or aircraft systems to solve complex hardware challenges in the logistics space.

Skills

Robotics Electric Bicycles Electrical Systems diagnostic s Preventive Maintenance JIRA MaintainX Technical Manuals Schematics

What you'll do

Perform maintenance and repairs on robotic systems and electric bicycles to ensure peak performance.
Repair common faults in robot platforms, modular components, and e-bike drivetrains using established procedures.
Execute repairs on electrical systems, control units, battery packs, and hardware under guidance.
Interpret technical manuals, schematics, and diagnostic flowcharts to guide repair work.
Document all diagnostic steps, repair actions, and component failures in the service management system.
Follow preventive maintenance schedules to reduce downtime and extend the life of fleet equipment.

What we're looking for

Must have at least 1 year of service work experience.
Must possess a valid U.S. driver's license and successfully complete an MVR check.
Ability to perform diagnostic, maintenance, and repair work on robotic systems and electric bicycles.
Ability to interpret technical manuals, schematics, and diagnostic flowcharts.
Strong communication and documentation skills for recording repairs in service management systems.
Experience with vehicle, bicycle, or fleet service is a major plus.
Experience with robotics or aircraft is a major plus.
Experience with JIRA, MaintainX, or other service tools is a major plus.