Senior UX Researcher, Core Pillars

What you'll do

• Build and own an ongoing research program covering foundational discovery, product evaluation, and post-launch learning.
• Conduct mixed-methods research using qualitative and quantitative evidence to support product and design decisions.
• Identify meaningful research questions by developing a deep understanding of AI agents and complex technical workflows.
• Influence product strategy and design by developing a clear point of view from research evidence.
• Monitor product implementation and measurement to ensure research insights achieve intended business outcomes.
• Advance research practices by integrating AI-assisted workflows and connecting qualitative insights with behavioral data.
• Build reusable knowledge and enable internal partners to conduct focused research independently.

What we're looking for

• Independently own a research portfolio from opportunity identification through execution, decision-making, and follow-through.
• Possess deep qualitative research skills and the ability to use product telemetry, surveys, and other quantitative evidence.
• Connect research to product decisions and business outcomes while tracking results through implementation.
• Use AI thoughtfully in research practices to improve speed, scale, quality, or impact.
• Quickly learn complex technical domains and conduct effective research with enterprise and technical users.
• Communicate clearly and influence stakeholders with a practical, evidence-grounded point of view.
• Experience researching AI products, developer tools, observability, infrastructure, or other complex B2B software (preferred).