Senior Technical Architect

Braze

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Austin, TX
Salary
$85,000–$121,000 / yr
Posted
7 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $193k
This role $103k
$67k $251k
below market most similar roles pay here above market

This role pays less than 97% of similar roles. Most pay $151,950–$233,525 — the blue band above. At the midpoint, this role pays about $103k versus about $193k for comparable roles.

Based on 240 similar postings.

Employer

About Braze

Braze is a leading cloud-based customer engagement platform that enables brands to foster human connection with consumers through interactive, real-time, cross-channel marketing.

Braze currently has 75 open roles on FindRole.

Listed pay typically runs $149,000–$234,000 across 73 roles with salary data.

Most-posted roles

View all roles at Braze

At a glance

TL;DR · Senior Technical Architect

The Senior Technical Architect joins the Expert Services team to own project delivery and technical solutioning across a portfolio of customer projects. This role requires moving naturally between high-level program management and deep technical ownership to ensure customers achieve rapid time to value. You will lead end-to-end implementation engagements, designing and implementing technical solutions including SDK and API integrations. Key responsibilities include managing timelines, resolving technical blockers, and translating requirements into actionable plans for engineering teams. You must possess experience with SaaS, Mobile, APIs, Marketing Automation, Analytics, and programming languages like HTML. The role solves complex integration challenges within a customer engagement platform, requiring the ability to coordinate with agencies and third parties while maintaining organizational discipline to deliver technical depth and project success.

What you'll do

  • Own the end-to-end execution of customer implementation engagements from initial onboarding through go-live.
  • Design and implement technical solutions including SDK and API integrations while managing project scope and timelines.
  • Act as the technical conduit between Braze and customer engineering teams to translate requirements into actionable plans.
  • Proactively resolve technical blockers and project risks to ensure engagements remain on schedule and technically sound.
  • Document technical requirements and integration details to facilitate a smooth handoff to the Customer Success team.
  • Coordinate with customer agencies and third-party partners to maintain alignment on project goals and timelines.
  • Drive early adoption by setting KPIs, success metrics, and best practices to ensure rapid time to value.
  • Advocate for customer use cases to the product development team and provide tailored enablement training to clients.

What we're looking for

  • Bachelor's degree or equivalent experience in a relevant field.
  • 2 to 5 years in a similar customer-facing role, preferably in implementations, technical consulting, or customer success.
  • Proven track record spanning both project delivery and hands-on technical work.
  • Strong project management skills paired with genuine technical depth in APIs, SDKs, or related integration work.
  • Demonstrated experience with SaaS, Mobile, APIs, Marketing Automation, Analytics, or programming (HTML, etc.).
  • Excellent written and verbal communication skills to explain technical concepts to both technical and non-technical audiences.
  • Strong analytical and creative problem-solving skills to diagnose and resolve project and technical issues.
  • Comfortable building with AI tools to accelerate workstreams and improve efficiency.

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