Senior Technical Architect

Braze

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Chicago, ILAustin, TX
Salary
$90,000–$128,000 / yr
Posted
7 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $194k
This role $109k
$73k $253k
below market most similar roles pay here above market

This role pays less than 97% of similar roles. Most pay $152,000–$235,750 — the blue band above. At the midpoint, this role pays about $109k versus about $194k for comparable roles.

Based on 240 similar postings.

Employer

About Braze

Braze is a leading cloud-based customer engagement platform that enables brands to foster human connection with consumers through interactive, real-time, cross-channel marketing.

Braze currently has 75 open roles on FindRole.

Listed pay typically runs $149,000–$234,000 across 73 roles with salary data.

Most-posted roles

View all roles at Braze

At a glance

TL;DR · Senior Technical Architect

The Senior Technical Architect joins the Expert Services team to own project delivery and technical solutioning across a portfolio of customer projects. This role requires moving naturally between high-level program management and deep technical ownership to ensure customers achieve rapid time to value. You will design and implement technical solutions, including SDK and API integrations, while managing timelines, scope, and stakeholder alignment. Key responsibilities include translating requirements into actionable plans, resolving technical blockers, and coordinating with third-party agencies. You must possess hands-on experience with SaaS, Mobile, APIs, Marketing Automation, Analytics, and programming languages like HTML. The role solves complex integration challenges within a customer engagement platform, requiring the ability to explain technical concepts to diverse audiences while maintaining organizational discipline to keep projects on track.

What you'll do

  • Own the end-to-end execution of customer implementation engagements from initial onboarding through go-live.
  • Design and implement technical solutions including SDK and API integrations while managing project scope and timelines.
  • Act as the technical conduit to translate customer requirements into actionable technical plans for product and engineering teams.
  • Proactively resolve technical blockers and project risks to ensure engagements remain on schedule and technically sound.
  • Document technical requirements and integration details to facilitate a smooth handoff to the Customer Success team.
  • Coordinate with customer agencies and third-party partners to maintain alignment on project goals and timelines.
  • Drive early adoption by setting KPIs, success metrics, and best practices to ensure rapid time to value.
  • Advocate for customer use cases to the product development team and stay current on platform capabilities.

What we're looking for

  • Bachelor's degree or equivalent experience in a relevant field.
  • 2 to 5 years in a similar customer-facing role, preferably in implementations, technical consulting, or customer success (preferred).
  • Proven track record spanning both project delivery and hands-on technical work.
  • Strong project management skills paired with genuine technical depth in APIs, SDKs, or related integration work.
  • Demonstrated experience with SaaS, Mobile, APIs, Marketing Automation, Analytics, or programming languages like HTML.
  • Excellent written and verbal communication skills to explain technical concepts to both technical and non-technical audiences.
  • Strong analytical and creative problem-solving skills to diagnose and resolve project and technical issues.
  • Comfortable building with AI tools to accelerate workstreams and improve efficiency.

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