Senior Site Reliability Engineer, Production Engineer

What you'll do

• Design and manage large-scale, highly available distributed systems for the SaaS platform.
• Deploy resilient AWS cloud-native services and CNCF-standard tools like Kubernetes and Prometheus.
• Develop automation for service operations including deployment, chaos testing, and "everything-as-code" strategies.
• Standardize operations across a multi-region, microservice-based architecture.
• Identify and resolve operational obstacles to ensure systems scale under substantial daily data volumes.
• Implement security protocols throughout the development and deployment lifecycle.
• Manage incident response, change management, and service level objectives (SLOs).

What we're looking for

• Bachelor's + 7 years, Master's + 4 years, PhD + 1 year, or equivalent related work experience.
• Proficiency in software development with languages such as Python or Go.
• Ability to build and implement scalable, well-tested, and security-focused solutions.
• Strong understanding of Unix/Linux systems, including kernel, system libraries, file systems, and client-server protocols.
• Knowledge of Site Reliability principles including Incident Response, Change Management, Distributed Systems, Deployment Strategies, and SLOs.
• Familiarity with procedures for operating a large-scale, highly available enterprise platform (preferred).
• Excellent communication and documentation skills (preferred).
• Expert-level knowledge of Kubernetes and its ecosystem (preferred).