Senior Site Reliability Engineer

What you'll do

• Design, build, and maintain automation to eliminate manual operational tasks like runbooks and deployment pipelines.
• Operate and enhance monitoring, logging, and alerting systems to ensure service observability.
• Participate in on-call rotations and lead incident response activities including root cause analysis.
• Define SLIs and SLOs with stakeholders while managing error budgets for reliability goals.
• Forecast capacity needs and contribute to resource planning for performance and cost-efficiency.
• Troubleshoot production issues by performing deep-dive analysis to isolate and fix root causes.
• Drive platform hardening through runbook improvements, automation, and best-practice adoption.

What we're looking for

• Solid practical experience in site reliability, operations, or DevOps at a mid-to-senior level.
• Strong shell scripting skills and a foundation in programming concepts.
• Hands-on experience with cloud workloads, specifically Google Cloud Platform (GCP) and GKE.
• Proven experience with containerization and orchestration using Kubernetes.
• Working knowledge of Infrastructure as Code and configuration management tools like Terraform, Ansible, or Puppet.
• Familiarity with monitoring and observability tooling such as Prometheus, Grafana, and Datadog.
• In-depth understanding of HTTP(s) traffic, routing, load-balancing, and experience operating HAProxy.
• Proficiency with GitHub and GitHub Actions for code management and IaC pipelines.
• Experience programming in Python, Go, or Java (preferred).
• Exposure to large-scale financial services platforms or highly regulated environments (preferred).
• Experience defining SLIs/SLOs and managing error budgets in production environments (preferred).