Senior ServiceNow Development Manager

HP Inc.

Confirmed live 2 days ago High trust

Quick summary

Work type
On-site
Location
Spring, TXAustin, TX
Salary
$130,700–$205,200 / yr
Posted
79 days ago
Freshness
Confirmed live 2 days ago
Closes
Dec 21, 2026

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $184k
This role $168k
$118k most similar roles pay here $244k

This role pays less than 62% of similar roles. Most pay $151,493–$217,450 — the shaded band above. At the midpoint, this role pays about $168k versus about $184k for comparable roles.

Based on 240 similar postings.

Employer

About HP Inc.

HP Inc. is a global technology company that develops and sells personal computers, printers, and related supplies and services. Its products include laptops, desktops, workstations, and printing solutions for consumers and businesses worldwide.

HP Inc. currently has 104 open roles on FindRole.

Listed pay typically runs $130,700–$205,200 across 90 roles with salary data.

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View all roles at HP Inc.

At a glance

TL;DR · Senior ServiceNow Development Manager

The Senior ServiceNow Development Manager joins the Enterprise Platform Services team to lead global engineering teams and shape the next generation of ServiceNow engineering. This leader will modernize development practices through source control, CI/CD pipelines, and automated testing while scaling the adoption of ServiceNow AI capabilities like Now Assist, generative AI, and intelligent workflow automation across enterprise services. The role involves defining multi-year roadmaps, establishing architectural standards, and managing complex initiatives across ITSM, ITOM, HRSD, CSM, and SecOps domains. Key technical requirements include expertise in JavaScript, APIs, web technologies, and Flow Designer, alongside a deep understanding of platform governance and security. The candidate will solve the challenge of scaling enterprise-wide workflows by integrating trusted data with automated processes to improve delivery velocity and service experience across various business units and geographies.

What you'll do

  • Execute a multi-year engineering roadmap aligned with business priorities and platform strategy.
  • Lead complex, cross-team engineering initiatives to ensure architectural consistency and high-quality delivery at scale.
  • Modernize development practices using source control, CI/CD pipelines, automated testing, and release governance.
  • Deploy and scale ServiceNow AI capabilities including Now Assist, generative AI, and intelligent workflow automation.
  • Establish platform architecture standards, reusable design patterns, and governance guardrails for scalable solutions.
  • Manage critical platform escalations to drive rapid cross-functional resolution with operational discipline.
  • Build, mentor, and grow high-performing global engineering teams through coaching and performance management.
  • Track and improve platform performance metrics such as delivery velocity, quality, and user adoption.

What we're looking for

  • Bachelor's degree in computer science, engineering, or a related field; advanced degree preferred.
  • 15+ years of IT experience including leading ServiceNow platform engineering, architecture, or development organizations.
  • 5+ years of experience building and leading high-performing global teams.
  • ServiceNow Certified System Administrator (CSA) certification is required.
  • ServiceNow Certified Application Developer (CAD) and other relevant certifications are strongly preferred.
  • Deep expertise in ServiceNow modules including ITSM, ITOM, HRSD, CSM, SecOps, and Flow Designer.
  • Proficiency in JavaScript, APIs, web technologies, and modern engineering practices like CI/CD and automated testing.
  • Experience deploying AI-enabled capabilities such as Now Assist and generative AI within the ServiceNow platform.

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