Senior Project Manager, Professional Services

Cloudflare, Inc

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Austin, TXSan Francisco, CANew York, NY
Salary
$155,000–$213,000 / yr
Posted
4 days ago
Freshness
Confirmed live today

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $177k
This role $184k
$120k most similar roles pay here $231k

This role pays more than 59% of similar roles. Most pay $149,500–$204,462 — the shaded band above. At the midpoint, this role pays about $184k versus about $177k for comparable roles.

Based on 240 similar postings.

Employer

About Cloudflare, Inc

Cloudflare is a prominent cloud services and security company that provides content delivery network (CDN), DDoS mitigation, and Zero Trust security services to millions of internet properties.

Cloudflare, Inc currently has 239 open roles on FindRole.

Listed pay typically runs $215,000–$278,000 across 69 roles with salary data.

Most-posted roles

View all roles at Cloudflare, Inc

At a glance

TL;DR · Senior Project Manager, Professional Services

Senior Project Manager, Professional Services joins the Professional Services team to lead the governance and end-to-end execution of complex, high-stakes migration and implementation projects for strategic customers. This role serves as the primary bridge between sales, technical delivery teams, and executive stakeholders to ensure cybersecurity and networking solutions are delivered on time and within budget. Key responsibilities include managing project lifecycles, overseeing multi-workstream implementations in mission-critical environments, and developing scalable playbooks and methodologies. The ideal candidate possesses expertise in SaaS or cloud technology delivery, portfolio management, and change management. Required skills include technical literacy regarding networking, security, DNS, and APIs, alongside proficiency with Jira, Salesforce, and PSA tools. Additionally, the role requires a proactive ability to leverage AI tools to optimize project workflows and provide data-driven insights for internal and external leadership.

What you'll do

  • Lead cross-functional teams of technical professionals and partners to deliver complex multi-workstream implementation services.
  • Manage the full project lifecycle including scope definition, risk management, change control, and final closeout.
  • Maintain high-trust relationships with key customers, partners, and vendors to drive long-term satisfaction and growth.
  • Ensure projects are delivered on time and within budget by managing financials, resource forecasting, and performance tracking.
  • Develop and refine scalable methodologies, playbooks, and templates to improve global delivery efficiency.
  • Facilitate the transition from sales to delivery by validating scope, risks, and success criteria before kickoff.
  • Identify and mitigate project risks such as low-downtime migrations and multi-vendor dependencies.
  • Leverage AI tools to optimize workflows, automate administrative tasks, and increase overall team productivity.

What we're looking for

  • Minimum of 8 years of experience in professional services, project management, program management, or a senior customer-facing delivery role in high-growth technology.
  • Bachelor’s degree in a relevant field or equivalent practical experience.
  • PMP, PRINCE2, Agile, or related advanced project/program management certification (preferred).
  • Expert proficiency with Jira, Salesforce, Professional Services Automation (PSA), or equivalent project/portfolio management tools.
  • Proven ability to manage complex multi-vendor ecosystems and high-profile projects involving third-party partners and technical teams.
  • Technical literacy in networking, security, Zero Trust/SASE, DNS, and APIs.
  • Demonstrated ability to use AI tooling to optimize project workflows and team productivity.
  • Export control laws, including the U.S. Export Administration Regulations.

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