Senior Product Manager, Store Selling Insights

What you'll do

• Develop and own a multi-year product vision for store reporting and intelligence tools.
• Transition desktop-based reporting into mobile-first, role-based insights using AI capabilities.
• Manage the product roadmap by prioritizing features based on business value and engineering effort.
• Write detailed user stories and acceptance criteria to guide engineering and analytics teams.
• Lead user research and discovery sessions to identify unmet needs across various store leadership roles.
• Resolve data governance gaps, including metric certification and semantic layer improvements.
• Manage complex stakeholder relationships and communicate technical tradeoffs to both leadership and engineers.
• Track success metrics for shipped features and perform root cause analysis based on telemetry.

What we're looking for

• 5+ years of product management experience owning a product domain end-to-end at the Senior PdM level.
• Experience with enterprise BI and reporting platforms, particularly Looker.
• Experience with modern cloud data ecosystems, specifically GCP/BigQuery (preferred).
• Hands-on experience driving platform migration or consolidation efforts including legacy deprecation and user change management.
• Strong knowledge of data governance concepts such as metric certification, semantic layers, and data ownership models.
• Fluency in data engineering and analytics fundamentals, SQL, and data warehousing to engage with engineering on technical tradeoffs.
• Experience with conversational analytics, agentic AI, or LLM-powered product development (preferred).
• Familiarity with Nordstrom's store operations context, store leader personas, or retail workforce management (preferred).