Senior Manager, Product Management, Discovery Experience

Nordstrom

Confirmed live today High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Seattle, WA
Salary
$191,000–$297,000 / yr
Employment
Full-time
Posted
12 days ago
Freshness
Confirmed live today

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $202k
This role $244k
$150k $313k
below market most similar roles pay here above market

This role pays more than 82% of similar roles. Most pay $177,250–$226,850 — the blue band above. At the midpoint, this role pays about $244k versus about $202k for comparable roles.

Based on 240 similar postings.

Employer

About Nordstrom

Nordstrom is a leading American luxury department store chain offering a wide selection of clothing, shoes, accessories, and beauty products through its stores, Nordstrom Rack outlets, and online. Industry: Luxury Department Store Retail

Nordstrom currently has 60 open roles on FindRole.

Listed pay typically runs $166,000–$258,000 across 23 roles with salary data.

Most-posted roles

View all roles at Nordstrom

At a glance

TL;DR · Senior Manager, Product Management, Discovery Experience

JOB TITLE: Senior Manager, Product Management – Discovery Experience (Hybrid - Seattle) The Senior Manager, Product Management – Discovery Experience leads a team of product managers to own the pre-checkout journey across Nordstrom and Nordstrom Rack. This role involves defining the multi-year strategy and roadmap for the homepage, search, browse foundations, and product pages. You will build an AI-native experience featuring search summaries, product-page prompts, and virtual try-on while managing personalization and relevance. Key responsibilities include coaching the team on ML/AI quality, including ranking, retrieval, and LLM output evaluation. You will utilize A/B testing, experimentation, and deep catalog understanding to solve complex customer problems. Required skills include experience with conversational AI, query understanding, and third-party technology providers. You must possess strong UX instincts and the ability to translate customer insights into clear product requirements.

What you'll do

  • Define the multi-year strategy and roadmap for discovery across the homepage, search, and browse functions.
  • Lead a team of product managers to deliver search, browse foundations, and agentic shopping experiences.
  • Develop an AI-native shopping experience including search summaries, product-page prompts, and virtual try-ons.
  • Define personalization and relevance standards using deep catalog and customer data for Nordstrom and Rack.
  • Evaluate ML/AI quality by setting evaluation approaches for ranking, retrieval, and third-party model outputs.
  • Partner with Creative, Design, and Research to build end-to-end journeys that reflect the brand story.
  • Define KPIs for conversion, engagement, and customer satisfaction to measure and iterate on product performance.
  • Coach and develop a team of product managers while setting high standards for product craft.

What we're looking for

  • 8+ years of experience in product management.
  • 3+ years of experience managing product managers, ideally in tech or ecommerce.
  • Bachelor's degree in IT, Computer Science, Data Science, or a related field.
  • Hands-on experience in search, recommendations, conversational AI, and LLM-powered or agentic experiences.
  • Ability to assess ML/AI relevance, including ranking, retrieval, and LLM output.
  • Experience working with third-party technology providers to ship AI-powered experiences.
  • Fluency in A/B testing and experimentation.
  • Enough technical grounding to effectively partner with Data Science and Engineering teams.

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