Senior Operations Analyst, Retirements

Apex

Confirmed live yesterday High trust
Hybrid

Quick summary

Work type
Hybrid
Location
Austin, TX
Posted
43 days ago
Freshness
Confirmed live yesterday

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Salary context

How this pay compares to similar roles

Similar $150k
$107k most similar roles pay here $188k

This listing doesn't post a salary. Most similar roles pay $122,875–$177,250.

Based on 240 similar postings.

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About Apex

Apex Fintech Solutions provides brokerage infrastructure and clearing services to financial services companies, enabling them to deliver investing, trading, and retirement solutions to their customers. Industry: Financial Technology & Brokerage Infrastructure

Apex currently has 20 open roles on FindRole.

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At a glance

TL;DR · Senior Operations Analyst, Retirements

The Senior Operations Analyst (Retirements) joins the Retirements team to manage the full lifecycle of retirement account operations for introducing broker-dealers. This role involves processing and monitoring IRA contributions, Roth conversions, rollovers, and Required Minimum Distributions across various account types including 401(k), 403(b), SEP, and SIMPLE IRAs. The analyst is responsible for tax reporting and IRS filing via FIRE/IRIS systems, ensuring compliance with IRC, ERISA, and FINRA/SEC regulations. Day-to-day tasks include managing beneficiary updates, resolving reporting discrepancies, and providing customer support regarding distribution rules and tax implications. The ideal candidate possesses a background in retirement plan administration or brokerage operations and is proficient in Microsoft Excel, SQL, and Claude AI. This role solves complex operational challenges related to regulatory compliance and the technical complexities of retirement account management within the financial services industry.

What you'll do

  • Process and monitor IRA contributions, Roth conversions, rollovers, RMDs, and various retirement plan distributions.
  • Ensure all transactions comply with IRS contribution limits, distribution rules, and eligibility requirements.
  • Prepare, review, and file year-end tax forms including 1099-R and 5498 via FIRE/IRIS systems.
  • Manage account maintenance tasks such as beneficiary updates, excess contribution corrections, and recharacterizations.
  • Resolve customer inquiries regarding retirement accounts, tax implications, and distribution options via phone and email.
  • Monitor and ensure compliance with IRC, ERISA, and FINRA/SEC regulations for all retirement activities.
  • Identify and resolve reporting discrepancies to ensure accurate IRS submissions and state withholding reconciliations.
  • Propose and implement process improvements to reduce operational risks and enhance efficiency in retirement services.

What we're looking for

  • Bachelor's Degree in Finance, Economics, Business Administration, Accounting, or a related field.
  • Proven track record in retirement plan administration, brokerage operations, or financial services operations.
  • Minimum of 5 years in retirement account operations, brokerage operations, or financial services operations (preferred).
  • Proficiency in Microsoft Office, particularly Excel (preferred).
  • Knowledge of SQL, data organization, and Claude AI (highly desirable).
  • Experience with tax reporting systems such as FIRE/IRIS (preferred).
  • Subject matter expertise in IRS rules governing retirement accounts, ERISA compliance, and FINRA/SEC guidelines.
  • Ability to communicate complex retirement account rules clearly to clients and stakeholders.

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