below marketmost similar roles pay hereabove market
This role pays less than
87%
of similar roles. Most pay
$165,000–$222,000
— the blue band above.
At the midpoint, this role pays about
$135k
versus about
$194k
for comparable roles.
Based on 240 similar postings.
Employer
About Walmart
Walmart Inc. is the world''s largest retailer by revenue, operating a chain of hypermarkets, discount department stores, and grocery stores, as well as a growing e-commerce presence through Walmart.com. Industry: General Merchandise & Grocery Retail
Walmart currently has
719 open roles
on FindRole.
Listed pay typically runs
$117,000–$234,000
across 592 roles with salary data.
The Senior Manager, Technology Operations - Salesforce serves as the business owner for Salesforce supporting Walmart Marketplace globally within the Sales Operations organization. This leader partners with Product, Engineering, Sales Operations, Analytics, and Marketplace leadership to define platform priorities, translate business needs into technical requirements, and drive the Salesforce roadmap. Key responsibilities include designing scalable business processes, leading governance, managing release readiness, and overseeing user acceptance testing and change management. The role requires expertise in Salesforce Sales Cloud, CRM strategy, and business operations. You will improve data quality, streamline manual processes through automation, and maintain documentation like process maps and SOPs. This position solves the challenge of scaling a global marketplace platform by ensuring Salesforce provides an efficient, intuitive, and consistent experience for diverse global organizations.
Serve as the global business owner for the Salesforce platform supporting Walmart Marketplace.
Partner with Product and Engineering teams to define priorities and influence the Salesforce roadmap.
Gather, prioritize, and document business requirements from stakeholders across global Marketplace organizations.
Design scalable business processes and Salesforce solutions to improve operational efficiency and data quality.
Lead Salesforce governance by evaluating enhancement requests and ensuring alignment with organizational objectives.
Own release readiness by coordinating business validation, user acceptance testing, and change management.
Develop and maintain business documentation including process maps, release notes, and operational playbooks.
Identify opportunities to streamline manual processes through automation and scalable Salesforce capabilities.
What we're looking for
Option 1: Bachelor's degree in a related field and 5 years of experience in project management, program management, program operations, or a related area.
Option 2: 7 years of experience in project management, program management, program operations, or a related area.
2 years of supervisory experience.
5+ years of experience working with Salesforce Sales Cloud in a Business Operations, CRM Strategy, Product Owner, Business Analyst, or Salesforce Administration capacity.
Strong understanding of Salesforce platform capabilities and CRM best practices.
Experience translating business needs into scalable technology solutions.
Proven ability to influence cross-functional stakeholders across business and technology organizations.
Strong project management, prioritization, and organizational skills with experience leading multiple concurrent initiatives.
Excellent communication skills with the ability to translate technical concepts into business-friendly recommendations.
Experience leading governance, change management, and enterprise platform adoption initiatives.
Demonstrated success supporting large, cross-functional, or global organizations.
Master’s degree in a related field and 4 years of experience in project management, program management, program operations, or a related area (preferred).
Knowledge of implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards and assistive technologies (preferred).
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