Senior Manager, Project Management, Learning & Development Strategic Operations and Facilitation Lead

What you'll do

• Lead a team of facilitators to deliver flagship enterprise learning programs and content.
• Develop and manage a scalable pool of adjunct facilitators to meet fluctuating demand.
• Oversee the L&D operating model, including intake processes, prioritization, and capacity modeling.
• Identify and implement automation and AI opportunities to streamline manual workflows and data entry.
• Manage the data ecosystem by translating complex analytics into actionable insights for leadership.
• Resolve cross-functional bottlenecks and untangle complex operational handoffs between internal teams.
• Establish consistent operational standards and shared metrics across various learning centers of excellence.
• Mentor a team of individual contributors while managing their professional growth and daily priorities.

What we're looking for

• Bachelor's degree in Business, Education, Information Technology, Human Resources, Communications, or a related field, or military experience.
• At least 5 years of experience in project management, program management, or a combination of project planning, executing, tracking, and reporting.
• At least 3 years of experience in people management.
• Experience facilitating training or other learning experiences (preferred).
• 6+ years of experience in a Learning and Development, Human Resources, or Chief of Staff function (preferred).
• Certification in a recognized team or personality assessment such as CliftonStrengths, MBTI, or Hogan (preferred).