This listing doesn't post a salary. Most similar roles pay
$175,500–$222,437.
Based on 240 similar postings.
Employer
About Jack Henry & Associates
Jack Henry & Associates is a US-based financial technology company providing core processing, payment, and digital banking software and services to banks and credit unions.
Jack Henry & Associates currently has
21 open roles
on FindRole.
Listed pay typically runs
$81,700–$123,450
across 8 roles with salary data.
Senior Manager of Software Engineering: Observability joins the Enterprise Information Technology organization to define and execute an enterprise-wide observability vision. This leadership role involves building, mentoring, and managing a high-performing team of engineers focused on full-stack visibility and telemetry instrumentation. The manager will oversee the transition from reactive monitoring to proactive, data-driven systems across a multi-cloud and co-location footprint during the migration of legacy workloads into Google Cloud Platform. Key responsibilities include establishing Observability as Code standards, managing vendor relationships, and implementing SLI/SLO frameworks. The role requires expertise in OpenTelemetry, Prometheus, Grafana, ELK/OpenSearch, Datadog, or Dynatrace, alongside proficiency in Terraform, Ansible, ArgoCD, and GitOps. The position addresses the technical challenge of providing deep visibility and performance optimization during large-scale architectural modernization for financial services infrastructure.
What does a Software Engineering Manager earn?
Median $223750 from 106 postings across 38 companies.
Lead the strategic roadmap to transition the organization to an OpenTelemetry-native telemetry ecosystem.
Recruit, mentor, and manage a high-performing team of senior observability engineers and technical leads.
Establish "Observability as Code" standards using Infrastructure as Code (IaC) to automate instrumentation and eliminate configuration drift.
Drive observability requirements and instrumentation standards for workloads migrating from on-premises datacenters to Google Cloud Platform.
Manage vendor relationships, enterprise licensing, and cloud telemetry spend to balance visibility with financial efficiency.
Partner with product teams to implement Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
Ensure all telemetry pipelines and automated deployments comply with strict regulatory and security standards.
Forecast infrastructure needs and manage budget allocations for high-cardinality telemetry data and platform initiatives.
What we're looking for
Minimum of 7 years of experience in cloud/hybrid datacenter operations, platform engineering, or enterprise software development with a focus on IaC and Observability.
Minimum of 4 years of direct people management experience leading engineering teams and driving organizational strategy.
Bachelor’s degree in Computer Science, Information Technology, or Engineering (preferred).
Relevant cloud certifications such as Google Cloud Certified Professional Cloud Architect or Associate Cloud Engineer (preferred).