Senior Systems Software Engineer, Observability and Telemetry Platform

What you'll do

• Design and implement operational and reliability aspects of large-scale observability and telemetry collection platforms.
• Manage the full service lifecycle from initial design and deployment through ongoing operation and refinement.
• Provide system design consulting and develop software tools, platforms, and frameworks for pre-launch services.
• Monitor and measure system health, including availability, latency, and performance metrics for live services.
• Scale systems sustainably through automation and continuous performance tuning to improve reliability and velocity.
• Conduct blameless postmortems and practice sustainable incident response to identify and resolve potential outages.
• Participate in an on-call rotation to provide support for production systems.

What we're looking for

• BS degree in Computer Science or a related technical field involving coding, or equivalent experience.
• 5+ years of experience with infrastructure automation and distributed systems design.
• 5+ years of experience delivering foundational infrastructure and observability platforms.
• Experience designing and developing tools for running large-scale private or public cloud systems in production.
• Experience in one or more of the following: Python, Go, Perl, or Ruby.
• In-depth knowledge of Linux, Networking, and Containers.
• Experience using or running large private and public cloud systems based on Kubernetes, OpenStack, and Docker (preferred).
• Experience running Grafana, OpenTelemetry, Prometheus, and similar observability focused tools (preferred).