Senior Manager Customer Debug Engineering

Amd

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Seattle, WA
Salary
$192,000–$288,000 / yr
Posted
6 days ago
Freshness
Confirmed live yesterday
Closes
Sep 4, 2027

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $191k
This role $240k
$113k most similar roles pay here $307k

This role pays more than 88% of similar roles. Most pay $163,125–$219,468 — the shaded band above. At the midpoint, this role pays about $240k versus about $191k for comparable roles.

Based on 240 similar postings.

Employer

About Amd

AMD (Advanced Micro Devices) is a semiconductor company that develops high-performance processors, graphics cards, and adaptive computing solutions for gaming, data centers, and embedded markets. Industry: Semiconductors

Amd currently has 367 open roles on FindRole.

Listed pay typically runs $166,400–$249,600 across 367 roles with salary data.

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View all roles at Amd

At a glance

TL;DR · Senior Manager Customer Debug Engineering

As a Senior Manager Customer Debug Engineering within the Platform Field Engineering team, you will lead and mentor a team of customer-facing debug engineers focused on server and rack-level hardware and firmware issues. You will manage technical direction, drive root cause analysis for fleet anomalies, and oversee escalations during customer bring-up and ODM factory builds through EVT, DVT, and PVT gates. The role requires coordinating across design, validation, product engineering, and firmware teams to ensure platform readiness. Key responsibilities include managing scarce hardware resources, providing technical documentation, and reporting status to executive leadership. You will utilize expertise in pre- and post-silicon debug for CPU, GPU, FPGA, memory, connectivity, RAS, and hotplug systems. This role addresses the critical challenge of ensuring reliable large-scale deployments in data center, cloud, and high-performance computing environments.

What you'll do

  • Build, lead, and mentor a team of customer-facing debug engineers specializing in server and rack-level hardware and firmware.
  • Lead the technical investigation of platform bring-up issues, fleet anomalies, and early field failures at customer sites.
  • Serve as the senior escalation point for complex hardware issues to drive cross-functional resolution and manage the customer narrative.
  • Provide status tracking and decision-oriented reporting for both internal leadership and external customers regarding debug progress.
  • Manage hardware and firmware failure triage during ODM factory builds and through EVT, DVT, and PVT gates.
  • Coordinate with design, validation, and firmware teams to align pre- and post-silicon debug with deployment schedules.
  • Manage scarce hardware resources across competing customer escalations while enabling effective remote debugging when necessary.
  • Partner with customers and ODM partners to provide technical guidance on AMD tools, methodologies, and documentation.

What we're looking for

  • Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, or a related technical discipline.
  • Master's degree in a related technical field is preferred.
  • Experience managing customer-facing technical or engineering teams including hiring and performance management.
  • Deep hands-on experience with server and rack-level hardware and firmware debug across CPU, GPU, FPGA, memory, connectivity, RAS, and hotplug.
  • Familiarity with hardware bring-up, validation, manufacturing, and test flows through EVT/DVT/PVT gates.
  • Experience supporting large-scale deployments for hyperscale, OEM, and enterprise customers and global ODM partners.
  • Working knowledge of reliability and quality metrics such as yield, DPM, FIT, and system-level failure triage.
  • Ability to distill complex technical challenges into clear, decision-oriented messaging for executive leadership and customers.

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