Senior Lead Site Reliability Engineer

What you'll do

• Manage production reliability outcomes including availability, latency, throughput, and error rates.
• Define and evolve SLIs, SLOs, and error budgets while tuning alerts to reduce noise.
• Improve end-to-end observability and troubleshooting across Kubernetes and AWS environments.
• Lead incident response, triage, mitigation, and root cause analysis (RCA) for distributed systems.
• Operate and tune Kubernetes workloads including autoscaling, resource management, and resilience patterns.
• Manage AWS container and serverless components such as EKS, ECS, and Lambda.
• Build infrastructure as code using Terraform to ensure environment consistency and automation.
• Improve release engineering by increasing deployment safety and repeatability using Spinnaker and Harness.

What we're looking for

• Formal training or certification on software engineering concepts and 5+ years of applied experience.
• Experience in SRE, DevOps, or production engineering.
• Hands-on experience operating Kubernetes workloads including deployments, scaling, and debugging.
• Practical experience with AWS services such as EKS, ECS, Lambda, DynamoDB, and S3 in production.
• Proficiency with Terraform (IaC) and scripting/automation using Python, Bash, or Go.
• Experience with CI/CD and release tooling such as Spinnaker and/or Harness.
• Strong incident response skills, RCA writing, and ability to troubleshoot distributed systems on Linux and networking.
• Working knowledge of using enterprise-authorized AI capabilities for SRE workflows while following data sensitivity requirements.
• Experience implementing SLO programs, performance testing, and capacity planning (preferred).
• Experience with fraud screening, payment flows, or secure operational practices (preferred).