Lead Site Reliability Engineer

What you'll do

• Conduct resiliency design reviews and break down complex problems into manageable tasks for other engineers.
• Use data-driven analytics to identify and resolve technology bottlenecks to improve application stability.
• Establish service level indicators, objectives, and error budgets in collaboration with stakeholder partners.
• Act as the primary point of contact during major incidents to quickly resolve issues and prevent financial loss.
• Provide technical expertise, mentorship, and guidance to other engineers across multiple technical domains.
• Integrate AI-assisted reliability workflows into CI/CD pipelines while ensuring security and auditability.
• Evaluate AI-generated operational recommendations for accuracy and risk to ensure alignment with resiliency standards.

What we're looking for

• Formal training or certification on site reliability engineering concepts and 5+ years of applied experience.
• Proficiency in reliability, scalability, performance, security, enterprise system architecture, and toil reduction.
• Fluency in at least one programming language such as Python, Java/Spring Boot, or .Net.
• Experience using enterprise-authorized AI capabilities to improve SRE workflows while ensuring data sensitivity and security.
• Ability to evaluate AI-assisted operational recommendations for correctness and risk while defining appropriate guardrails.
• Proficiency in observability (white/black box monitoring, SLO alerting, telemetry), CI/CD practices, and container orchestration.
• Experience troubleshooting common networking technologies and issues.
• Advanced knowledge of software applications and technical processes with a commitment to self-education on new technologies.