Lead Site Reliability Engineer

What you'll do

• Lead resiliency design reviews and break down complex problems into manageable tasks for other engineers.
• Use data-driven analytics to identify and resolve technology bottlenecks to improve platform stability.
• Define service level indicators, objectives, and error budgets in collaboration with stakeholder partners.
• Act as the primary point of contact during major incidents to quickly resolve issues and prevent financial loss.
• Provide technical expertise, mentorship, and guidance to other engineers across multiple technical domains.
• Integrate AI-assisted workflows into SDLC practices including CI/CD quality checks and test automation.
• Evaluate AI-assisted operational recommendations for accuracy while ensuring compliance with security and risk guardrails.

What we're looking for

• Formal training or certification on site reliability engineering concepts and 5+ years of applied experience.
• Demonstrated proficiency in reliability, scalability, performance, security, enterprise system architecture, and toil reduction.
• Fluency in at least one programming language such as Python, Java/Spring Boot, or .Net.
• Experience using enterprise-authorized AI capabilities to improve SRE workflows while ensuring data sensitivity and security.
• Ability to evaluate AI-assisted operational recommendations for correctness and define guardrails for team usage.
• Proficiency in observability, including white and black box monitoring, SLO alerting, and telemetry collection.
• Proficiency with containerization, orchestration, and CI/CD practices and tooling.
• Experience troubleshooting common networking technologies and issues.