Senior Director Technical Program Management, Field Service

Salesforce

Confirmed live yesterday High trust
Remote

Quick summary

Work type
Remote
Location
San Francisco, CA
Salary
$191,100–$320,600 / yr
Posted
35 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $215k
This role $256k
$147k most similar roles pay here $339k

This role pays more than 81% of similar roles. Most pay $183,000–$246,700 — the shaded band above. At the midpoint, this role pays about $256k versus about $215k for comparable roles.

Based on 240 similar postings.

Employer

About Salesforce

Salesforce is the world''s leading customer relationship management (CRM) platform, offering cloud-based software for sales, service, marketing, analytics, and application development. Industry: Enterprise Software & Cloud Computing

Salesforce currently has 106 open roles on FindRole.

Listed pay typically runs $148,500–$260,100 across 98 roles with salary data.

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At a glance

TL;DR · Senior Director Technical Program Management, Field Service

As the Senior Director - Technical Program Management, Field Service, you will lead a high-performing team of Technical Program Managers to deliver the Field Service Product Roadmap. You will serve as the essential link between product, engineering, and design teams while providing data-driven insights to executive leadership. Your daily responsibilities include defining the operating model, managing resource allocation across global cohorts, and overseeing the end-to-end lifecycle of the Agentforce Field Service portfolio. To succeed, you must possess deep technical fluency, experience with Agile/Scrum software development lifecycles at scale, and a mastery of complex project management. The role focuses on solving the challenge of integrating human ingenuity with AI agents to redefine field service delivery within a SaaS environment, requiring expertise in navigating high-stakes environments and translating complex technical roadmaps into clear business value for stakeholders.

What you'll do

  • Define and evolve the Field Service operating model to align vision, goals, and resource allocation across global teams.
  • Serve as a trusted advisor to C-suite and executive leadership by providing data-driven insights for strategic decision-making.
  • Lead high-cadence forums and deep dive reviews to resolve technical hurdles and streamline advanced release planning.
  • Manage the end-to-end lifecycle of the Agentforce Field Service portfolio, ensuring seamless integration across multiple scrum teams.
  • Recruit, mentor, and lead a high-performing team of Technical Program Managers to scale impact and align with AI strategy.
  • Translate complex technical roadmaps into clear business value for non-technical stakeholders and executive leadership.

What we're looking for

  • You must have 10–15+ years of professional experience leading large-scale enterprise product programs in a fast-paced environment.
  • You must have 5+ years of people management experience at the Director level or above.
  • You must have a proven track record of building, growing, and managing high-output teams and leaders.
  • You must have a comprehensive understanding of the SaaS business model and Agile/Scrum software development lifecycles at scale.
  • You should have familiarity with New Product Introduction (NPI) and Go-To-Market (GTM) motions.
  • You should have foundational knowledge or training in AI frameworks and their application in enterprise software.
  • You should hold professional Agile Scrum certifications such as CSP-SM or CSP-PO.
  • You must be able to translate complex technical roadmaps into business value for non-technical stakeholders.

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