below marketmost similar roles pay hereabove market
This role pays more than
59%
of similar roles. Most pay
$142,400–$202,800
— the blue band above.
At the midpoint, this role pays about
$177k
versus about
$173k
for comparable roles.
Based on 240 similar postings.
Employer
About Microsoft
Microsoft Corporation is a global technology leader producing software, hardware, and cloud services including Windows, Office 365, Azure cloud platform, Xbox gaming, and Surface devices. Industry: Software & Cloud Computing
Microsoft currently has
636 open roles
on FindRole.
Listed pay typically runs
$119,800–$234,700
across 591 roles with salary data.
The Senior Azure Advanced Cloud Engineer joins the Advanced Cloud Engineering & Supportability Strategic team to support strategic Azure customers. In this role, you will serve as the primary engineering contact, leading the resolution of critical technical issues and managing the customer solution lifecycle. You will perform root cause analysis, track incidents, and provide proactive guidance on designing configurations and deploying solutions. Key responsibilities include synthesizing product feedback, mentoring others, and collaborating with product groups to drive scalable improvements. You must possess expertise in Azure technologies such as Compute, Storage, Networking, Kubernetes, SQL Database, Cosmos DB, PostgreSQL, Databricks, Azure Data Factory, App Service, Azure Functions, and Redis Cache. This position solves complex technical problems to improve reliability and customer experience for mission-critical applications.
Track customer incidents and lead troubleshooting efforts to reduce time taken to mitigate critical issues.
Use telemetry and engineering tools to detect trends and develop best practices for product usage.
Develop training modules, mentor team members, and contribute to the team's content and readiness strategy.
Provide proactive guidance to customers on designing configurations and deploying solutions on Azure.
Conduct in-depth root cause analysis and drive the resolution of findings as repair items.
Synthesize customer feedback to provide input on product business plans and close the feedback loop on features.
Partner with cross-functional teams to prioritize and resolve complex technical escalations for strategic customers.
What we're looking for
Bachelor's Degree in Engineering, Computer Science, IT, Data Science, AI, or related field and 4+ years of experience in technology, cloud, or support.
Equivalent experience to the degree and years of experience requirement is accepted.
Ability to meet Microsoft, customer, and government security screening requirements.
Ability to pass the Microsoft Cloud Background Check upon hire and every two years thereafter.
4+ years of experience supporting and troubleshooting enterprise-level, mission-critical applications and infrastructure (preferred).
Hands-on expertise in two or more Azure or equivalent technology areas such as Compute, Storage, Networking, or Kubernetes (preferred).
2+ years of customer-facing experience with the ability to prioritize and communicate customer needs to stakeholders (preferred).
2+ years of experience being on-call and driving mitigation for mission-critical incidents (preferred).
Azure
Kubernetes
Kusto Query Language
DevOps
Microsoft LogicApps
RestAPI
Azure Monitor
Sentinel
Active Directory
Linux Red Hat
Defender for Cloud
Databases