Sales Support Associate

MongoDB

Hybrid

Quick summary

Work type
Hybrid
Location
Gurugram, India
Posted
8 days ago
Nearby
18 roles within 25 mi

Market check

Salary context

How this pay compares to similar roles

Similar $169k
$121k most similar roles pay here $216k

This listing doesn't post a salary. Most similar roles pay $130,425–$207,276.

Based on 240 similar postings.

Employer

About MongoDB

MongoDB is a leading American software company that develops and provides commercial support for a popular, source-available document database. Designed to handle unstructured and structured data natively, its platform is purpose-built for modern cloud applications, analytics, and AI experiences.

MongoDB currently has 164 open roles on FindRole.

Listed pay typically runs $126,000–$209,000 across 54 roles with salary data.

Most-posted roles

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At a glance

TL;DR · Sales Support Associate

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The SalesOps Associate role at MongoDB supports the growing sales team by handling data maintenance, providing tier-one support through case management, and ensuring the health of sales tools. Day-to-day tasks include data cleanup, user administration in Salesforce.com, and generating pipeline research reports using SQL queries and Tableau dashboards. Ideal candidates have 2-3 years of sales operations experience with proficiency in Salesforce, Microsoft Office, and advanced Excel skills. They should be adept at working with large datasets, understanding the sales cycle, and possess strong analytical and problem-solving abilities. This role offers exposure to cutting-edge sales methodologies within a $45 billion technology industry, fostering career growth through mentorship and practical experience.

Skills

Salesforce SQL Excel Python Tableau Sigma Jira Zendesk Data Loader Demand Tools ZoomInfo InsideView Crunchbase LeadIQ Cognism Microsoft Office G Suite Macbooks CI/CD

What you'll do

  • Maintain data health by cleaning up account hierarchies and merging unnecessary accounts.
  • Provide Tier-1 support for sales teams through the Sales Operations Case Queue.
  • Identify trends in issues to suggest process improvements and tool enhancements.
  • Configure and set up tasks in Salesforce.com and other sales tools.
  • Build pipeline generation research reports by identifying key roles and targets.

What we're looking for

  • At least 2.5 years of sales operations experience required.
  • Proficient in Salesforce and related CRM tools, including data loader and case management systems.
  • Strong analytical skills with hands-on SQL and BI automation experience.
  • Experience working with bulk update tools like Workbench and research databases such as ZoomInfo.
  • Bachelor’s degree or higher in Operations, Business, Project Management, Engineering preferred.

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