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About SpaceX
SpaceX designs, manufactures, and launches advanced rockets and spacecraft with the mission of enabling humans to become a multi-planetary species. It operates the Falcon 9, Falcon Heavy, and Starship launch vehicles, as well as the Starlink satellite internet constellation.
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680 open roles
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Listed pay typically runs
$130,000–$165,000
across 442 roles with salary data.
As the Sales Operations Manager (Starlink Channel Sales), you will manage the systems, processes, and data required to scale the reseller channel for high-speed satellite broadband. You will be responsible for overseeing reseller portal onboarding, co-sell registration workflows, Know Your Customer requirements, and pipeline reporting. Day-to-day, you will transform raw information into clean dashboards and automated workflows while collaborating with cross-functional teams like Legal, Finance, and GTM engineering to remove friction between direct and indirect sales motions. The role requires expertise in CRM systems such as HubSpot or Salesforce, along with experience in partner relationship management platforms. You will define success metrics for portal onboarding cycle times and data quality to improve productivity. This position focuses on the technical and operational challenges of managing complex B2B reseller programs within the satellite connectivity and telecommunications industry.
Manage reseller portal onboarding, tiering workflows, and data integrity across CRM and partner systems.
Design and operate co-sell registration processes to ensure consistent data capture for approval.
Execute quarterly data collection for KYC requirements and pipeline reporting from resellers.
Provide data-driven reporting, scorecards, and operational insights to help manage reseller performance.
Define and enforce service levels for onboarding, registrations, and cross-functional handoffs.
Partner with engineers to automate data capture and improve the quality of reseller-safe tools.
Establish and optimize success metrics for channel operations based on field feedback.
Advise leadership on operational bottlenecks and investments to scale indirect revenue.
What we're looking for
5+ years of experience in channel operations, reseller operations, sales operations, revenue operations, or a related go-to-market function.
1+ years of experience owning reseller or channel operational processes such as portal onboarding, registration workflows, PRM/portal operations, or channel data/reporting.
Experience supporting Enterprise or complex B2B channel/reseller motions in technology, SaaS, telecom, satellite, or hardware industries.
Experience designing and operating registration/tiering workflows and collecting KYC or equivalent compliance information from resellers.
Strong CRM discipline with experience using HubSpot or Salesforce and operating reseller portals or PRM platforms.
Data-driven mindset with the ability to define and track channel operations KPIs and turn data into usable dashboards.
Must be a U.S. citizen, national, lawful permanent resident, refugee, or asylee to meet ITAR requirements.
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