Sales & Client Success Strategic Account Manager (Mortgage)

FICO

Confirmed live 2 days ago High trust
Remote

Quick summary

Work type
Remote
Location
Remote
Salary
$148,000–$233,000 / yr
Posted
18 days ago
Freshness
Confirmed live 2 days ago

Market check

Salary context

Competitive pay

How this pay compares to similar roles

Similar $180k
This role $190k
$134k most similar roles pay here $244k

This role pays more than 57% of similar roles. Most pay $144,750–$215,425 — the shaded band above. At the midpoint, this role pays about $190k versus about $180k for comparable roles.

Based on 239 similar postings.

Employer

About FICO

FICO (Fair Isaac Corporation) is a data analytics company best known for the FICO credit score, and provides analytics software and tools for fraud detection, credit scoring, and decision management. Industry: Data Analytics & Financial Technology

FICO currently has 9 open roles on FindRole.

Listed pay typically runs $132,300–$207,900 across 9 roles with salary data.

Most-posted roles

View all roles at FICO

At a glance

TL;DR · Sales & Client Success Strategic Account Manager (Mortgage)

As a Sales & Client Success Strategic Account Manager (Mortgage), you will join the Scores division to manage and develop a territory of top US mortgage lenders. You will drive adoption and performance of direct license programs, including FICO Score 10T, UltraFICO, and FSMS. Your daily responsibilities involve managing a CRM sales pipeline, conducting executive-level presentations to demonstrate ROI, and developing comprehensive account plans to identify cross-sell and up-sell opportunities. You will lead onboarding processes, perform regular business reviews, and serve as an escalation point for technical issues. The role requires expertise in analytics, software, data, or financial services sales, with a focus on the mortgage origination ecosystem. Key competencies include consultative selling, relationship management, and navigating complex credit risk, GSE requirements, and investor buy guides within both delegated and non-delegated lending models.

What you'll do

  • Manage a territory of mortgage lenders to drive adoption and performance of FICO’s direct license program.
  • Promote the use of advanced mortgage analytics products like FICO Score 10T, UltraFICO, and FSMS.
  • Maintain a sales pipeline within the CRM system to track performance against established KPIs and KPMs.
  • Deliver executive-level presentations to demonstrate ROI, competitive advantages, and product positioning across various mortgage cycles.
  • Develop comprehensive account plans to identify cross-sell and up-sell opportunities for revenue growth.
  • Lead onboarding processes for new mortgage originators while establishing success metrics and monitoring initial adoption.
  • Conduct regular business reviews to assess client objectives, review transaction activity, and communicate changes internally.
  • Track market trends, competitor activities, and industry regulations to provide strategic insights to the organization.

What we're looking for

  • Must have five or more years of experience in analytics, software, data, and/or financial services sales.
  • Experience with executive-level engagement and consultative selling within the mortgage origination ecosystem is required.
  • Ability to communicate ROI and competitive positioning to senior stakeholders is required.
  • Proven ability to develop account plans and identify cross-sell or upsell opportunities in a matrixed environment.
  • Must possess outstanding executive presence, negotiation skills, and relationship management capabilities.
  • Experience with delegated and non-delegated lending models is highly valued.
  • Background in government lending, specifically FHA and USDA, is preferred.
  • Ability to travel between 25% and 35% for meetings and conferences.

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