Product Operations Specialist, Travel

Ramp

Confirmed live today High trust

Quick summary

Work type
On-site
Location
New York, NY
Salary
$128,000–$180,000 / yr
Posted
6 days ago
Freshness
Confirmed live today

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $179k
This role $154k
$117k most similar roles pay here $230k

This role pays less than 71% of similar roles. Most pay $150,000–$208,850 — the shaded band above. At the midpoint, this role pays about $154k versus about $179k for comparable roles.

Based on 240 similar postings.

Employer

About Ramp

Ramp is a corporate spend management platform providing corporate cards, expense management, and accounts payable automation tools to help businesses control spending and operate more efficiently. Industry: Financial Technology & Corporate Spend Management

Ramp currently has 42 open roles on FindRole.

Listed pay typically runs $168,000–$291,000 across 42 roles with salary data.

Most-posted roles

View all roles at Ramp

At a glance

TL;DR · Product Operations Specialist, Travel

Product Operations Specialist | Travel As a Product Operations Specialist | Travel, you will join the team responsible for bookings and expense automation to build and scale workflows that make business travel reliable and well-controlled. You will manage the voice-of-customer loop by capturing feedback from stakeholders to shape product roadmaps and improve quality. Your daily work involves partnering with engineering, design, and data teams to translate insights into actionable requirements while managing launch operations for new features. You will also build internal tooling and automate manual processes using AI tools and low-code platforms like Retool. To succeed, you must possess strong analytical skills, SQL proficiency, and experience in B2B SaaS or fintech. The role focuses on solving complex problems within the travel vertical by improving policy compliance, booking success, and overall traveler experience through data-driven improvements.

What you'll do

  • Capture, analyze, and prioritize customer feedback from internal stakeholders to inform the product roadmap.
  • Translate customer insights into actionable requirements and recommendations for Product, Engineering, and Design teams.
  • Use data analytics to identify opportunities for improving adoption, booking success, and policy compliance.
  • Manage launch operations for new features including release readiness, documentation, and internal enablement.
  • Build and deploy product improvements using AI tools and low-code platforms to reduce customer friction.
  • Design scalable operating systems for issue escalation, incident management, and internal communications.
  • Automate manual processes to improve consistency and reliability for customers and internal teams.
  • Manage operational relationships with travel partners and vendors to monitor performance and resolve issues.

What we're looking for

  • 3+ years of experience in product operations, product management, strategy and operations, consulting, or a customer-facing analytical role.
  • Experience driving complex, cross-functional initiatives from problem identification through execution and measurement.
  • Strong analytical skills using data to size opportunities and identify friction; SQL proficiency (preferred).
  • Experience translating qualitative and quantitative customer feedback into clear product recommendations and operational processes.
  • A track record of investigating root causes and developing durable solutions to recurring problems.
  • Ability to operate in ambiguous, technically complex environments while creating clarity for stakeholders.
  • Excellent written and verbal communication skills tailored for technical, operational, and customer-facing audiences.
  • Experience using AI tools to accelerate analysis or automate workflows; experience with business travel, low-code tools, or programming (preferred).

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