Product Operations Manager

What you'll do

• Manage the full product development lifecycle to ensure operational excellence for all product launches.
• Coordinate across Product, Engineering, Marketing, Sales, and Support teams to align cross-functional workstreams.
• Build and deploy AI-powered workflows and agents to automate tasks like feedback triage and reporting.
• Maintain a single source of truth for launches to provide real-time visibility to stakeholders.
• Centralize product knowledge by creating accessible tools, resources, and templates for the team.
• Query CRM and product data systems to identify revenue opportunities and quantify feature requests.
• Translate raw data into actionable recommendations for product managers and senior leadership.

What we're looking for

• 4+ years of experience in product operations, program management, or a related field.
• Experience collaborating across multiple departments and aligning stakeholders with different priorities toward shared outcomes.
• Experience communicating with and presenting to senior leadership at the Director level in writing and live settings.
• Hands-on experience with product management and engineering tools like Jira, Confluence, or GitHub.
• Ability to work in ambiguous environments to define approaches and iterate on new processes.
• Demonstrated ability to lead through influence rather than authority across teams not directly managed.
• 2+ years of software engineering, technical product management, or other relevant technical experience.
• Proficiency in programming languages or SQL for data analysis, automation, and scripting.