Technical Product Operations Manager

What you'll do

• Own the data product supporting simulation and test issue management to ensure accuracy and scalability.
• Maintain and evolve issue categories to ensure consistent interpretation of high-quality protocol data.
• Identify gaps and refine issue definitions to ensure consistent taxonomy application across all workflows.
• Create metrics, dashboards, and analyses to surface trends and inform executive decision-making.
• Drive process improvements to make simulation and test issue workflows more efficient and resilient.
• Contribute to adjacent data products and pilot initiatives to enhance overall operational excellence.
• Act as a product owner for internal tools by documenting requirements and prioritizing roadmaps.

What we're looking for

• 3+ years of experience in consulting, finance, business operations, tech startups, or similarly analytical and strategic environments.
• Bachelor’s degree in a relevant field or equivalent practical experience.
• Experience contributing to strategies and solutions within complex, rapidly evolving domains involving data products or operational workflows.
• Strong communication skills to craft clear summaries and present insights to senior stakeholders.
• Demonstrated analytical rigor to pose data-driven questions and develop metrics and KPIs.
• Experience collaborating across teams with differing priorities to drive clarity and shared understanding.
• Familiarity with SQL.
• Proficiency in SQL and Python for data querying and analysis (preferred).