Product Operations Manager, Child Safety

What you'll do

• Translate product vision into technical requirements and features for engineering and design teams.
• Define and implement new business processes to support the launch of app ecosystem features.
• Develop tools and systems to support new product functionality across multiple platforms.
• Create training materials, playbooks, and documentation to support the rollout of new products.
• Plan and execute global pilots and go-to-market operations for new product features.
• Track product impact and identify areas for future feature enhancements.
• Manage cross-functional alignment between legal, engineering, design, and marketing teams.

What we're looking for

• 7 years of experience in business operations or product management, including experience with Digital Marketplaces or E-Commerce Platforms.
• Experience developing use cases and requirements while leading activities to operationalize and launch new digital products.
• Undergraduate degree in Business, Information Systems, Computer Science, or a related field, or equivalent experience (Advanced degree preferred).
• Relevant experience in management consulting or at a high-growth technology firm (preferred).
• Experience working on Trust & Safety related products or initiatives (preferred).
• Experience managing complex projects on a global scale and leading go-to-market operations for new products (preferred).
• Ability to synthesize large amounts of data into clear stories for diverse audiences, including engineering and executive teams (preferred).
• Knowledge of iOS, macOS, and the App Store (preferred).