Product Manager, Digital Sales Platform

What you'll do

• Define the product backlog and prioritize enhancements for the web and app storefronts to maximize return on investment.
• Use customer insights, experimentation, and performance data to identify opportunities for platform improvements.
• Partner with the technology team to write, refine, and manage user stories within an Agile framework.
• Collaborate with cross-functional teams to develop integrated channel strategies and build business cases for new features.
• Manage third-party solutions and optimize site merchandising based on industry trends and performance data.
• Present strategy and content recommendations to internal partners and executive leadership.
• Triage production issues with technical partners to ensure swift resolution with minimal impact to users.
• Establish a proactive reporting routine for program updates, testing efforts, and technology releases.

What we're looking for

• Minimum of 7 years of relevant experience or an equivalent combination of education and experience.
• Bachelor’s degree in Business, Information Systems, Computer Science, Marketing, or a related field.
• 5+ years of professional product or marketing experience working with development teams in an Agile environment.
• Knowledge of website platforms, API driven digital products, Content Management Systems, and Agile delivery.
• Knowledge of Contentful, React applications, GitLab workflows, AWS/S3, and mobile app environments.
• Strong organizational and planning skills to manage backlogs and prioritize technical enhancements against business goals.
• Ability to grasp technical concepts and communicate them clearly to stakeholders at all levels.
• Experience with web analytics tools like Adobe or Google (preferred).