Product Associate, Merchant Service Data Platform

What you'll do

• Gather and document data requirements from product teams and stakeholders across the payment ecosystem.
• Translate business needs into clear product requirements, user stories, and acceptance criteria.
• Query the data warehouse to investigate data existence and identify duplicate or inconsistent sources.
• Triage incoming data requests to determine if existing data can be repurposed or if new builds are required.
• Define data elements, business terms, metrics, and reporting requirements with key stakeholders.
• Maintain data catalogs, documentation, and self-service resources to improve data discoverability.
• Support release readiness through user acceptance testing and post-release activities.
• Use AI-assisted tools to accelerate data discovery, duplicate detection, and metadata documentation.

What we're looking for

• Bachelor's degree in business, computer science, data analytics, engineering, economics, or a related discipline.
• 2+ years of experience in product management, product operations, business analysis, analytics, technology, or a related field.
• Foundational knowledge of the product development lifecycle.
• Basic familiarity with SQL, data concepts, databases, APIs, or data platforms.
• Experience with Snowflake or a similar modern cloud data platform.
• Strong analytical and problem-solving skills to investigate ambiguous questions and translate business needs into requirements.
• Comfort learning and applying AI-assisted tools for data discovery, summarization, or documentation.
• Exposure to data quality, governance, lineage, metadata, or ETL/ELT processes (preferred).