This role pays less than
93%
of similar roles. Most pay
$151,058–$208,800
— the shaded band above.
At the midpoint, this role pays about
$117k
versus about
$180k
for comparable roles.
Based on 240 similar postings.
Employer
About Capital One Financial
Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking
Capital One Financial currently has
998 open roles
on FindRole.
Listed pay typically runs
$197,300–$225,100
across 992 roles with salary data.
As a Principal Process Manager (Documentation Writing), you will join the team to document, monitor, and control critical process points defined by business policies and standards. You will be responsible for developing formal documentation, including procedures and flow diagrams, while identifying opportunities to streamline, automate, and enhance data management practices and controls. The role involves managing privacy scoping, tracking process breakdowns, and designing metrics to measure efficiency. To succeed, you must navigate regulatory requirements and manage risk management processes in a dynamic agile environment. You will utilize core competencies in Risk Management Documentation, Continuous Improvement methodologies, and potentially AI Documentation. Key skills include strong analytical abilities, leadership, and the ability to influence stakeholders across Product and Technology teams to ensure flawless execution of process improvement projects while maintaining high standards for customer experience and data risk management.
Develop and maintain formal process documentation including procedures and process flow diagrams.
Identify opportunities to streamline, automate, and enhance data management practices and controls.
Design and produce metrics to measure the efficiency and effectiveness of business processes.
Track and resolve process breakdowns, issues, and risk events.
Support the development of processes for privacy, security, and risk management.
Partner with Product and Technology teams to provide solutions that achieve desired outcomes.
Collect data to provide transparency to senior leadership regarding the health of the process.
Drive process improvements aligned with specific customer outcomes and requirements.
What we're looking for
High School Diploma, GED, or equivalent certification.
At least 3 years of Risk Management Documentation experience.
At least 1 year of experience in Continuous Improvement methodologies.
Bachelor’s Degree (preferred).
4+ years of Process Management experience (preferred).
3+ years of AI Documentation experience (preferred).
2+ years of Project Management experience (preferred).
1+ years of experience working with Product and Technology teams (preferred); Business Process Management, PMP, Lean, Agile, or Six Sigma certification (preferred).
Lean Six Sigma
DMAIC
Business Process Management
BPM
Agile
Process Mapping
Data Analysis
Root-Cause Analysis
Microsoft Office
G Suite
Project Management
Risk Management
Compliance