Manager, Product Management - Servicer Integration

Capital One Financial

Confirmed live yesterday High trust

Quick summary

Work type: On-site
Location: Riverwoods, ILRichmond, VAAnytown, ILMcLean, VA
Salary: $164,800–$188,100 / yr
Posted: 14 days ago
Freshness: Confirmed live yesterday
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $199k

This role $176k

$157k most similar roles pay here $241k

This role pays less than 68% of similar roles. Most pay $173,893–$224,000 — the shaded band above. At the midpoint, this role pays about $176k versus about $199k for comparable roles.

Based on 240 similar postings.

Employer

About Capital One Financial

Capital One Financial is a bank holding company specializing in credit cards, auto loans, banking, and savings products, known for its data-driven approach to consumer and commercial finance. Industry: Financial Services & Banking

Capital One Financial currently has 998 open roles on FindRole.

Listed pay typically runs $197,300–$225,100 across 992 roles with salary data.

Most-posted roles

View all roles at Capital One Financial

At a glance

TL;DR · Manager, Product Management - Servicer Integration

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Manager, Product Management - Servicer Integration joins the Servicer Integration team within the Personal Loans business to drive the migration of servicing from legacy DFS/Finacle systems to a third-party platform. The role involves executing integration phases, documenting business rules, and designing back-office processes while performing rigorous operational validation to ensure system integrations function correctly during cutover windows. You will manage project documentation including RAID logs, process maps, and control frameworks to maintain audit-readiness. Key responsibilities include collaborating with engineering, risk, legal, and compliance teams to resolve roadblocks and tracking vendor performance metrics. The ideal candidate possesses strong organizational skills and the ability to translate technical requirements into clear instructions for diverse stakeholders. This role focuses on solving complex business problems by managing high-impact transitions within a regulated financial services environment involving specific regulatory compliance frameworks like FCRA and SCRA.

Skills

Finacle Agile Lean Six Sigma PMP FCRA SCRA AML/KYC Project Management Program Management Compliance Frameworks Data Science Information Systems

What you'll do

Execute the migration of Personal Loans servicing from legacy systems to a third-party platform.
Document business rules, integration requirements, and back-office process designs for the integration lifecycle.
Perform rigorous operational validation to ensure new system integrations function correctly before and during cutover windows.
Maintain project documentation including RAID logs, process maps, and control frameworks to ensure audit-readiness.
Coordinate with Product, Technology, Risk, Legal, and Compliance teams to resolve roadblocks during the conversion process.
Create transparency by maintaining status trackers and reporting vendor performance metrics to leadership.
Triage integration issues and escalate critical blockers to senior leadership to meet delivery milestones.
Lead and develop a team of associates while fostering a culture of accountability and high performance.

What we're looking for

Must have a Bachelor's or Master's degree in a quantitative field, Business, Marketing, or any degree with at least 3 years of Product Management experience.
Preferred candidates hold a Master’s Degree in an MBA, MS in Information Systems, or Data Science.
Preferred qualification of 7+ years of experience in process, project, or program management.
Preferred qualification of 2+ years of operations or servicing-specific experience.
Experience with regulatory compliance frameworks such as FCRA, SCRA, AML, and KYC is preferred.
Professional certifications such as PMP, Lean, Agile, or Six Sigma are preferred.
Must be able to lead a team of associates while fostering a culture of accountability and high performance.
Must possess strong communication skills to translate technical requirements into clear updates for diverse stakeholders.

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