This role pays more than
66%
of similar roles. Most pay
$177,250–$227,200
— the shaded band above.
At the midpoint, this role pays about
$215k
versus about
$202k
for comparable roles.
Based on 240 similar postings.
Employer
About Palo Alto Networks
Palo Alto Networks is a global cybersecurity company offering network security, cloud security, and endpoint protection solutions.
Palo Alto Networks currently has
49 open roles
on FindRole.
Listed pay typically runs
$164,000–$266,000
across 45 roles with salary data.
As a Principal IT Product Manager, you will join the team to lead the strategic vision and transformation of the post-sales customer ecosystem. You will manage the entire customer journey, from initial purchase through deployment, consumption, and ongoing technical support. Your primary responsibility involves breaking down siloed operational tracks to architect AI-enabled, agentic solutions that simplify processes and accelerate value delivery. You will design systems where autonomous or human-in-the-loop AI agents utilize generative conversational AI to improve how customers interact with products. Key responsibilities include mapping the customer lifecycle, designing "Agent-Native" architectures, and orchestrating telemetry for predictive support. You will work with Salesforce, Gainsight, Clarizen, and custom applications while utilizing LLMs and low-code builders to create functional prototypes. This role solves complex problems in entitlement management, provisioning, and proactive account health monitoring within the post-sales domain.
AI
LLMs
RAG
Generative AI
Agentic AI
SaaS
Salesforce
Service Cloud
Gainsight
Cloud-native Architecture
Rapid Prototyping
UI/UX Design
KPIs
Lovable
Cursor
Replit
Claude