Principal IT Product Manager, Data Analytics

Palo Alto Networks

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Santa Clara, CA
Salary
$158,500–$208,000 / yr
Posted
101 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $203k
This role $183k
$149k most similar roles pay here $250k

This role pays less than 67% of similar roles. Most pay $177,250–$229,237 — the shaded band above. At the midpoint, this role pays about $183k versus about $203k for comparable roles.

Based on 240 similar postings.

Employer

About Palo Alto Networks

Palo Alto Networks is a global cybersecurity company offering network security, cloud security, and endpoint protection solutions.

Palo Alto Networks currently has 40 open roles on FindRole.

Listed pay typically runs $164,000–$266,000 across 38 roles with salary data.

Most-posted roles

View all roles at Palo Alto Networks

At a glance

TL;DR · Principal IT Product Manager, Data Analytics

As a Principal IT Product Manager - Data Analytics, you will join the Information Technology team to support growing customer success organizations by defining necessary capabilities and translating them into technical specifications or user stories for software developers. You will lead an AI-driven strategy for the Customer Experience portfolio, moving beyond traditional business intelligence to incorporate Generative AI and Predictive Modeling for portfolio optimization. Your daily work involves identifying opportunities for data automation using LLMs for sentiment analysis and ticket categorization while delivering insights on churn and upsell opportunities from unstructured customer data. The role requires expertise in the Data/Analytics domain, AI/ML, and Large Language Models. You will solve complex business challenges by creating executive dashboards and products that provide clear value to leadership within a high-tech cybersecurity environment focused on protecting digital infrastructure.

What you'll do

  • Define capabilities needed to support customer success organizations by collaborating with business and IT leaders.
  • Translate defined business requirements into technical specifications or user stories for software developers.
  • Drive leadership analytics for the Customer Experience portfolio using Generative AI and Predictive Modeling.
  • Identify churn and upsell opportunities by analyzing unstructured customer data through AI tools.
  • Automate processes and categorize tickets using LLMs to optimize costs and reduce turnaround times.
  • Develop simple, elegant, and impactful executive dashboards to communicate value and progress.
  • Solve complex technical challenges by applying first principles thinking to derive novel solutions.

What we're looking for

  • Must have 12 years of experience with a Bachelor’s, 8 years with a Master’s, or a PhD with 5 years of experience.
  • Must have at least 8 years of experience in the Data/Analytics domain.
  • Must have experience in product management including managing the delivery of data, analytics, or AI products from start to finish.
  • Must have prior experience working in Sales or Post-sales systems or analytics teams.
  • Must have a strong background in AI/ML and be well-versed in LLMs.
  • Must possess excellent analytical, written, and verbal communication skills with the ability to influence through data.
  • Must demonstrate an ability to build simple, elegant, and impactful executive dashboards or products.
  • Bachelor’s degree.

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