below marketmost similar roles pay hereabove market
This role pays more than
70%
of similar roles. Most pay
$162,000–$223,750
— the blue band above.
At the midpoint, this role pays about
$215k
versus about
$193k
for comparable roles.
Based on 240 similar postings.
Employer
About SHI International
SHI International is a global IT solutions provider and Value-Added Reseller (VAR) that helps corporate, enterprise, and public sector customers manage, procure, and secure hardware, software, and cloud services.
SHI International currently has
55 open roles
on FindRole.
Listed pay typically runs
$120,000–$200,000
across 53 roles with salary data.
JOB TITLE: Presales Solutions Architect - Observability
The Presales Solutions Architect - Observability joins the Observability practice to serve as a subject matter expert on full stack observability architecture. This role involves splitting time between presales client engagements and internal practice development. Responsibilities include leading technical discovery sessions, designing target-state monitoring architectures, and delivering product demonstrations and proof-of-concepts. The individual will also build reusable collateral like reference architectures, evaluate vendor partnerships, and conduct internal enablement training. Key technologies and skills include OpenTelemetry, APM, log analytics, network performance monitoring, and AIOps. Candidates must possess expertise in distributed tracing, telemetry cost management, and service level objectives. Proficiency in Python, Go, Terraform, and Ansible is required to support instrumentation, monitoring-as-code, and CI/CD pipeline integrations while solving complex problems regarding tooling sprawl and incident response workflows.
Lead technical discovery sessions to assess client observability maturity across application, infrastructure, and network domains.
Design and present target-state observability architectures including instrumentation strategies, telemetry pipelines, and SLO frameworks.
Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations for full stack observability solutions.
Translate complex technical concepts like distributed tracing and AIOps into business-relevant value propositions for executive audiences.
Develop internal practice collateral including reference architectures, battle cards, competitive analyses, and vendor evaluation frameworks.
Evaluate and qualify new vendor technologies to make recommendations on partner adoption and platform consolidation.
Conduct internal enablement sessions for engineering and sales teams on emerging technologies and monitoring best practices.
Identify new observability opportunities and optimize service offerings to drive revenue growth within the presales team.
What we're looking for
Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent work experience.
Minimum 6 years of experience in observability, monitoring, site reliability engineering, systems engineering, application operations, or infrastructure architecture.
Demonstrated experience in presales, solutions architecture, or technical consulting within the observability, infrastructure, or application operations domain.
Expertise in end-to-end observability design, including instrumentation strategy, telemetry pipelines, data management, and SLO-based operating models.
Proficiency in scripting and automation languages including Python, Go, Terraform, and Ansible.
Experience with CI/CD pipelines, automation tools, and infrastructure-as-code frameworks.
Strong background in system security, data privacy, and compliance.
One or more certifications in observability platforms, cloud architecture, Kubernetes, OpenTelemetry, or ITIL (preferred).