NOSC Shift Lead

Leidos

Confirmed live today High trust

Quick summary

Work type: On-site
Location: Arlington, VA
Salary: $73,450–$132,775 / yr
Employment: Full-time
Posted: 4 days ago
Freshness: Confirmed live today
Nearby: 99+ roles within 25 mi

Market check

Salary context

Below market

How this pay compares to similar roles

Similar $162k

This role $103k

$59k $209k

below market most similar roles pay here above market

This role pays less than 88% of similar roles. Most pay $129,893–$194,475 — the blue band above. At the midpoint, this role pays about $103k versus about $162k for comparable roles.

Based on 240 similar postings.

Employer

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations.

Leidos currently has 426 open roles on FindRole.

Listed pay typically runs $92,300–$166,850 across 344 roles with salary data.

Most-posted roles

View all roles at Leidos

At a glance

TL;DR · NOSC Shift Lead

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The NOSC Shift Lead - Day Shift joins the Compartmented Enterprise Services Office effort to manage day-to-day operations and incident response for a modern secure web service. This role involves leading shift tasks, monitoring network, servers, applications, and infrastructure for performance issues, and owning incident triage through resolution. You will coordinate with network, systems, security, and vendor teams while ensuring adherence to SLAs and operational runbooks. Key responsibilities include mentoring staff, conducting shift handovers, and preparing operational metrics. Required skills include experience with Windows or Linux server environments, ITIL processes, and ticketing systems like ServiceNow or Jira. You must utilize monitoring tools such as SolarWinds or Splunk. The work involves migrating to a high security cloud environment and managing DNS, DHCP, VPNs, routing, and switching.

Skills

Windows Server Linux Network Operations Incident Management ITIL Splunk SolarWinds ServiceNow Jira DNS DHCP Routing Switching Cybersecurity Security+ce Root-Cause Analysis

What you'll do

Lead and coordinate daily operations tasks during the assigned shift.
Monitor network, servers, applications, and infrastructure for performance issues and outages.
Own the full lifecycle of incident triage, escalation, and resolution.
Coordinate with network, systems, security, application, and vendor teams.
Ensure strict adherence to SLAs, escalation procedures, and operational runbooks.
Review alerts and incidents to identify trends and potential operational improvements.
Conduct shift handovers and maintain accurate operational documentation.
Prepare incident reports, shift summaries, and operational metrics.

What we're looking for

Bachelor's degree and 4+ years of related experience with a Windows or Linux server environment.
Active TS/SCI security clearance.
DoD 8750 certification at least IAT level II, such as Security+ce.
Experience leading an operations team or acting as a senior escalation point.
Experience with monitoring tools such as SolarWinds, Splunk, or equivalent.
Working knowledge of ITIL processes, particularly Incident, Problem, and Change Management.
Experience with ticketing systems such as ServiceNow, Jira, or similar.
Prior experience with DISA and DISA’s support to mission partners (preferred).

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