Network Operations Manager

General Dynamics

Confirmed live yesterday High trust

Quick summary

Work type
On-site
Location
Herndon, VA
Salary
$161,500–$218,500 / yr
Posted
36 days ago
Freshness
Confirmed live yesterday

Market check

Salary context

Above market

How this pay compares to similar roles

Similar $158k
This role $190k
$113k $230k
below market most similar roles pay here above market

This role pays more than 77% of similar roles. Most pay $129,575–$186,888 — the blue band above. At the midpoint, this role pays about $190k versus about $158k for comparable roles.

Based on 240 similar postings.

Employer

About General Dynamics

General Dynamics is a global aerospace and defense company offering a broad portfolio of products and services in business aviation, ship construction, land combat vehicles, and information technology. It serves customers in the U.S. government, allied governments, and a diverse array of commercial markets.

General Dynamics currently has 1161 open roles on FindRole.

Listed pay typically runs $124,397–$153,102 across 1008 roles with salary data.

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View all roles at General Dynamics

At a glance

TL;DR · Network Operations Manager

The Network Operations Manager- TS/SCI w/poly joins the IT Infrastructure and Operations team to lead day-to-day IT operations ensuring 24/7/365 availability, performance, and reliability across all service towers. This role involves directing responses to high-visibility outages, performing root cause analysis, and managing operational documentation, SOPs, and configuration baselines. The manager will partner with engineering teams to integrate new technologies while maintaining dashboards and reporting to ensure compliance with SLAs and KPIs. Key responsibilities include overseeing cybersecurity, vulnerability management, and supply chain security. The successful candidate will utilize skills in collaboration, emerging technologies, and service improvement. Required technical experience includes managing cloud, Linux, Windows domains, network, telephony, hypervisor, and hyper-converged environments, as well as troubleshooting multi-segmented complex systems within a classified environment.

What you'll do

  • Lead day-to-day IT operations to ensure 24/7/365 availability, performance, and reliability across all service towers.
  • Direct responses to high-visibility outages, including triage, escalation, root cause analysis, and corrective actions.
  • Partner with engineering teams to integrate new technologies and upgrades into steady-state operations.
  • Maintain operational dashboards, metrics, and reporting to ensure compliance with SLAs and KPIs.
  • Manage operational documentation, including SOPs, work instructions, configuration baselines, and runbooks.
  • Ensure adherence to cybersecurity policies, vulnerability management, and audit requirements.
  • Lead continuous service improvement initiatives using automation, monitoring, and analytics.
  • Coordinate the planning and scheduling of upgrades, maintenance windows, and enterprise service changes.

What we're looking for

  • Must be a US Citizen.
  • Must possess an active Top Secret SCI with Polygraph clearance.
  • 8+ years of related experience in disciplines such as System Engineering, Network Engineering, Service Operations, or Cloud.
  • Experience overseeing and managing O&M Support Services, including IT sustainment, procurement, and asset management.
  • Experience designing, implementing, and maintaining cloud, Linux, Windows domains, network, and hyper-converged environments.
  • Experience troubleshooting multi-segmented complex systems.
  • Master's Degree in an Information Technology field (preferred).
  • 8 years of experience within a classified environment (preferred).
  • Current certifications in CISSP and/or ITIL (preferred).

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