Mining Onboard Specialist

What you'll do

• Own onboard hardware health and availability for the MineStar/Command for hauling-equipped fleet.
• Manage machine and system integration for onboard components, networks, and machine control systems.
• Troubleshoot field issues and track problems through resolution in collaboration with cross-functional teams.
• Analyze autonomy and base machine fault data to support root-cause problem solving and performance improvement.
• Report hardware/software status and critical failures while following proper procedures for critical system events.
• Coach and mentor customer personnel and internal teammates on equipment interaction and best practices.
• Present technical findings to customer maintenance and operations stakeholders in a clear, practical way.

What we're looking for

• Experience in mining technology and large mining equipment.
• Experience with mechanical and/or electrical troubleshooting on haul trucks or similar heavy mobile equipment.
• Ability to work with radios, networks, and off-board communications in an industrial or mine environment.
• Strong troubleshooting and field support experience.
• Ability to integrate and maintain complex electronic systems on machines using schematics or models.
• Strong communication skills and the ability to work independently while collaborating with multi-disciplinary teams.
• Prior experience with Cat MineStar (onboard, implementation, product support, engineering, or application) (preferred).
• Degree or technical training in Electrical, Mechanical, Mechatronic, or Mining Engineering (preferred).