Autonomous Hauling Technology Consultant

What you'll do

• Lead the optimization of MineStar™ Command for Hauling to achieve safety, productivity, and operational targets.
• Serve as a technical advisor to customers on system performance, reliability, and fleet optimization.
• Monitor system data to identify trends, troubleshoot complex issues, and conduct root cause analysis.
• Implement corrective actions and lead continuous improvement initiatives for operational excellence and production optimization.
• Develop training materials, quality assurance processes, and operational documentation to support knowledge transfer.
• Partner with engineering teams to resolve technical challenges and provide Voice of Customer feedback for product development.
• Contribute to the development of Remote Operations Support capabilities and global scaling processes.

What we're looking for

• Deep technical expertise in mining or quarry technologies, including machine control systems, networking, or autonomous mining solutions.
• Hands-on experience implementing or supporting MineStar Command for Hauling in operational environments.
• Proven experience providing field support and maintaining complex hardware and software systems in mining or industrial settings.
• Demonstrated ability to independently diagnose and resolve organizational, operational, technical, and process-related challenges.
• Exceptional communication skills to translate complex technical concepts into actionable information for customers and stakeholders.
• Strong diagnostic approach for electronic systems and networks, including aptitude with logs and telemetry.
• A degree in Electrical, Mechanical, or Mining Engineering (preferred).
• Hands-on experience with Command for Hauling onboarding, Terrain, AOZ access, Command Builder, and Pit Technician tools (preferred).