below marketmost similar roles pay hereabove market
This role pays less than
93%
of similar roles. Most pay
$150,000–$215,700
— the blue band above.
At the midpoint, this role pays about
$118k
versus about
$183k
for comparable roles.
Based on 240 similar postings.
Employer
About Walmart
Walmart Inc. is the world''s largest retailer by revenue, operating a chain of hypermarkets, discount department stores, and grocery stores, as well as a growing e-commerce presence through Walmart.com. Industry: General Merchandise & Grocery Retail
Walmart currently has
713 open roles
on FindRole.
Listed pay typically runs
$117,000–$234,000
across 610 roles with salary data.
The Manager, Technology Operations joins the Omni Post-Transaction team to drive operational performance for Walmart Business store-fulfilled Delivery and Pickup. This role focuses on the post-transaction experience, ensuring business customers successfully receive and manage their purchases. You will analyze fulfillment performance and customer feedback to identify root causes, translating these operational insights into actionable business and technology requirements for Product and Engineering teams. Day-to-day responsibilities include leading cross-functional initiatives from discovery through testing, launch, and performance validation. You must demonstrate technical and business fluency to navigate interdependencies across operations and technology. Key competencies include analytical problem-solving, project management, and the ability to manage dependencies across a matrixed organization. The role solves complex fulfillment issues by converting near-term operational learnings into long-term capability improvements and scalable solutions.
Analyze fulfillment performance, customer feedback, and operational data to identify root causes.
Lead cross-functional efforts to resolve complex Delivery and Pickup customer and operational issues.
Translate business needs and operational insights into clear requirements and scalable solutions for Product and Engineering.
Drive initiatives from discovery through testing, launch, performance validation, and continuous improvement.
Establish operating mechanisms and manage dependencies to drive accountability across partner teams.
Translate near-term operational learnings into longer-term capability improvements.
Use data and operational judgment to surface risks and influence key business decisions.
What we're looking for
Option 1: Bachelor's degree in a related field and 3 years’ experience in project management, program management, program operations, or a related area.
Option 2: 5 years’ experience in project management, program management, program operations, or a related area.
Experience in eCommerce, fulfillment, operations, supply chain, product operations, or related fields.
Strong analytical problem-solving skills to turn data and insights into action.
Technical and business fluency to navigate interdependencies across operations, product, and technology.
Ability to independently drive complex, cross-functional work from ambiguity to measurable outcomes.
Strong operational judgment balancing customer experience, business impact, scalability, and execution constraints.
Master’s degree in a related field (preferred).
Knowledge of creating inclusive digital experiences and implementing WCAG 2.2 AA standards (preferred).
Program Management
Financial Management
Artificial Intelligence
WCAG) 2.2 AA
Information Systems
KPIs
Risk Mitigation
Technology Strategy
Business Operations
Project Management
SQL
Excel
Tableau
Power BI
Program Management
Project Management
WCAG) 2.2 AA
Information Systems
Risk Management
Operational Excellence
reporting, dashboards
Financial Planning
Forecasting
Program Management
Technology Operations
Project Management
WCAG) 2.2 AA
Information Systems
Operational Excellence
Digital Accessibility
Assistive Technologies